When you ship your inventory to Amazon for fulfilment, you can be assured that it will be stored in a secure environment.
When you send your shipments to our fulfilment centres, it is important to follow our preparation, packaging and labelling requirements so your shipments are received quickly and accurately.
We store inventory either in bulk or in individual "pickup" locations. Media products are stored on library-type shelving in vertical, spine out positions with loose stacking to avoid "shelf wear." Specialty items like food or high-value goods may be placed in specific secure or climate-controlled areas of the fulfilment centre as appropriate. .
If inventory is damaged or misplaced while in Amazon's control (in the fulfilment centre or during delivery to or from a customer), we will reimburse you for the damaged or lost inventory.
Your inventory is generally scanned and made available for sale within 18 business days of being received at a fulfilment centre. You can track the status of your shipment in the Shipping Queue with the status cycling through In Transit, Delivered, Checked In, Receiving, and Closed. During the receiving process, your item barcodes are individually scanned and entered into the tracking system, and the dimensions and weight are captured for storage and fulfilment purposes.