Any product of extremely delicate material or construction or in need of careful handling to avoid breakage or damage, should be packaged following these guidelines. These products may present a safety hazard to associates, carriers or customers who are receiving or unpacking them. Breakable products must be packaged so that in the normal course of the fulfilment process they cannot be broken or exposed.
All breakable products or items which must be handled with extreme care fall under this category. Breakable items must be packaged so that they cannot break during the normal process of receipt, storage and shipping. They should therefore be packed in a secure cardboard box that is shock proof and drop resistant. All articles which are to be sent to customers as individual items must be packed as such that they cannot be broken or damaged during transit.
Items must be packaged in a solid, six-sided box so that the product is not exposed in any way.
An example of good packaging where the fragile product is not exposed and is protected from damage and the potential of presenting a safety hazard.
In packages containing multiple items, all items must be individually wrapped to prevent damage from other items within the container (for example, a set of four wine glasses) and must pass a 125 cm drop test without any items breaking. A drop test consists of five drops: on the base, on the top, on the longest side, on the shortest side and on a corner. The items should not move or shake within the container and should pass a vigorous shake test without any items breaking.