This article applies to selling in: Singapore

Changes to program policies

Listed below are upcoming changes to Amazon’s program policies.

Upcoming changes to Selling Policies and Seller Code of Conduct

We are making some changes to the Selling Policies and Seller Code of Conduct. The changes are being made to ensure consistency worldwide, provide sellers with more details about the policies and make the formatting clearer. See the updates here.

These changes will enter into effect on November 20, 2021.

We ask you to review the updates carefully. Your continued use of Selling Services after November 20, 2021, constitutes your acceptance of the updated policy.

New Product Bundling policy for all sellers

Effective September 22, 2021, we are launching the Product Bundling policy to help ensure consistency in the way product bundling is handled worldwide. The policy sets out requirements that sellers must comply with, when creating product bundles. The policy will help customer more easily locate product bundles, as well as help sellers prevent duplicate or near-duplicate listings.

To review the policy, go to Product Bundling Policy.

Update to the Selling on Amazon Fee Schedule

Effective August 1, 2021, we amended the Selling on Amazon Fee Schedule to add a clarification that the monthly subscription fee for the Professional Selling Plan shown in the Fee Schedule may be different if you sell in other countries or regions using merged accounts.

Update to FBA lost and damaged claim policy

We are making a change to the FBA lost and damaged inventory reimbursement policystarting May 14, 2021, to simplify your lost and damaged reconciliation process when you file claims.

We are removing the limitation of waiting 30 days from the date inventory is lost or damaged in an Amazon fulfillment center to file a claim. With our updated Inventory Adjustments report, lost or damaged FBA inventory adjustments will be displayed only when they have been reconciled or are eligible for a reimbursement claim. For any lost FBA inventory that has not been reimbursed or found and damaged inventory that has not been reimbursed, a claim may be filed with Amazon immediately.

To review the changes, go to FBA lost and damaged inventory reimbursement policy after May 14, 2021.

Upcoming changes to the Amazon Marketplace Fair Pricing Policy

We are making changes to the Amazon Marketplace Fair Pricing Policy. These changes will go into effect in 15 days, that is, April 24, 2021.

The key changes are summarized below:


  1. The last sentence before the bulleted list, "Pricing practices that harm customer trust", "If we see pricing practices on a marketplace offer that harms customer trust, Amazon may remove the Buy Box, remove the offer, or in serious or repeated cases suspend or terminate selling privileges." has been replaced with, "If we see pricing practices on a marketplace offer that harms customer trust, Amazon may remove the Featured Offer, remove the offer, suspend the ship option or in serious or repeated cases, suspend or terminate selling privileges."
  2. In the bulleted list, "Pricing practices that harm customer trust", we have included an additional point: Setting a shipping fee on a product that is excessive. Amazon considers current public carrier rates, reasonable handling charges, as well as buyer perception when determining whether a shipping price violated our fair pricing policy.

Your continued use of Selling Services after April 24, 2021, constitutes your acceptance of the updated policy.

As always, our goal is to help you and all our selling partners continue to succeed with Amazon and grow your businesses around the world. Thank you for being an Amazon Selling Partner.

Publication of Product Detail Page Rules

Effective 19 March, 2021, we are launching Product Detail Page Rules to ensure consistentcy worldwide. Review these rules prior to launch, which are available here.

Update to Supply Chain Standards

Effective October 15, 2020, we are updating our Supply Chain Standards page to provide details about our existing policy and help you adhere to these guidelines. Our standards include the Amazon supplier code of conduct, which requires that products be manufactured in safe, healthy, and inclusive work environments. The Supply Chain Standards page also provides information about why standards are important, how we implement them, and the potential consequences for violations. We are not changing our supplier code of conduct as part of this update. See the updates here.

Update to Communication Guidelines

From November 19, 2020, our Communication Guidelines are being updated with additional information related to Buyer-Seller messages. See the updates here (link updated on 04/11/2020).

Update to Sell on Amazon (SOA) fee schedul

Effective May 20, 2021, we are updating the fees on certain categories. If a product is part of Everything Else category, it will no longer have a minimum fee. Music and DVD will have a media closing fee. See the updates here.

Sign in to use the tool and get personalised help (desktop browser required). Sign in


Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2021, Amazon.com, Inc. or its affiliates