Seller Forums
Sign in
Sign in
user profile
Sign in
ForumsHomeDiscussions
ForumsHomeDiscussions
user profile
Sign in

Browse discussions

user profile
Seller_jpaS3rMYOS94v∙
user profile
Seller_GJ3gdRsREccIc∙
user profile
Seller_RP9goEQP4WjuC∙
user profile
News_Amazon∙
user profile
News_Amazon∙
user profile
Seller_TqwbNyIQStSei∙
user profile
Seller_vdPM7j2OJdi60∙
user profile
News_Amazon∙
user profile
Seller_yCMbOVZyVmYm4∙
user profile
Seller_EaR6N7WU4CHGQ∙
View more discussions
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
Quick filters
Discussions
Categories
Tags
Tags will populate based on category selection

Browse discussions

user profile
Seller_jpaS3rMYOS94v∙
user profile
A notice shows my review failed, but it still shows on review, no entry for uploading new files.
by Seller_jpaS3rMYOS94v

A notice shows my review failed, but it still shows on review, no entry for uploading new files.

Could you update the status? Then I can offer more files for review.

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_GJ3gdRsREccIc∙
user profile
account has been deactivated inventory
by Seller_GJ3gdRsREccIc

Hello,

I hope this message finds you well. I am reaching out because my Amazon Seller account has been deactivated, and I am in need of assistance to get it reactivated.

The deactivation occurred due to concerns related to the authenticity of certain products I listed. I have already submitted the required documents, including invoices from authorized suppliers, but my account remains deactivated.

I would greatly appreciate any help or guidance you can provide in resolving this issue. My priority is to comply fully with Amazon’s policies and ensure that my account is restored as soon as possible.

Thank you for your attention, and I look forward to your support in this matter.

Best regards,

Hanif Khan

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_RP9goEQP4WjuC∙
user profile
Removal order ID eJyv0Dt1ve
by Seller_RP9goEQP4WjuC

I just received the above mentioned removal ID for an item that has no expiry date. Previously I set to the automated removal order for items which are slow moving for disposal after expiry date. Can customer service please review this removal order ID eJyv0Dt1ve and reinstate back the item to the inventory rather than return to the seller?

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
News_Amazon∙
user profile
Registration requirements for collapsible products
by News_Amazon

Effective from February 17, 2025, collapsible electric washing machines and collapsible electric kettles will need to be registered under the Consumer Protection (Safety Requirements) Regulations (CPSR) and affixed with the Safety Mark before they can be supplied in Singapore. These products shall comply with the same safety standards required for registration of their conventional, non-collapsible counterparts.

For more information on testing, certification and registration requirements of each product affected, go to: Registration requirements for collapsible products (English only).

For more information on Amazon policies on controlled goods, go to:

Selling restriction on Controlled goods

0 votes
0 votes
3 views
0 replies
Latest activity
user profile
News_Amazon∙
user profile
CPSO safety issue reminders for toys, baby walkers and bouncers
by News_Amazon

The Consumer Product Safety Office (CPSO) published a circular to remind suppliers or sellers of baby walkers, baby bouncers and children's toys in Singapore. Reminding about the requirement to conform with applicable international safety standards as required under the Consumer Protection (Consumer Goods Safety Requirement) Regulations.

For more information on acceptable international standards for each product affected, go to:

For more information on Amazon policies and listing restrictions on these products, go to:

0 votes
0 votes
2 views
0 replies
Latest activity
user profile
Seller_TqwbNyIQStSei∙
user profile
My account was suspended due to a failed verification process
by Seller_TqwbNyIQStSei

Hi everyone,

On September 4, 2024, my account was suspended due to a failed verification process. I have already submitted the required documents, but as of today (September 12, 2024), I have not received any response from Amazon. I am unsure of the next steps to take in order to reactivate my account.

Additionally, two other accounts linked to this one have also been suspended, preventing the replenishment of inventory for our Japanese account. The goods scheduled for replenishment are now stuck with the shipping company and cannot be delivered.

Please advise on how I can resolve this issue and reactivate the accounts?

I ask for your help.

Best regards

0 votes
0 votes
9 views
0 replies
Latest activity
user profile
Seller_vdPM7j2OJdi60∙
user profile
My account was suspended and no customer support
by Seller_vdPM7j2OJdi60

Dear Amazon Seller Performance Team,

I hope this message finds you well.

I am writing to appeal the suspension of my Amazon Account Daystar Trade to request its reactivation as soon as possible. I understand the importance of complying with Amazon's policies and am committed to addressing any issues that led to this situation.

Reason for Suspension: Amazon claims/asserts that we do have another Amazon account whilst there is no another Amazon account of us indeed and on account of this suspicion our account has been suspended by Amazon.

Action Plan:

Acknowledgement and Apology: I sincerely apologize for any oversight or mistake that may have led to the suspension of my account. I fully understand the importance of adhering to Amazon’s policies and am committed to ensuring that such issues do not occur in the future.

Detailed Explanation: [Provide a clear and concise explanation of what led to the suspension. For example: “After reviewing our account activity, I discovered that the suspension was related to incorrect product listings. We inadvertently listed some items that did not fully comply with Amazon’s product guidelines.

Corrective Measures Taken:

Policy Review: We have thoroughly reviewed Amazon’s policies and guidelines to ensure we fully understand and comply with them moving forward.

Training: Our team has undergone additional training on Amazon’s policies to avoid any future violations.

System Updates: We have implemented a new system for verifying product listings and ensuring they meet Amazon’s standards before they go live.

Preventative Measures:

Regular Audits: We will conduct regular audits of our listings and account activities to ensure ongoing compliance with Amazon’s policies.

Dedicated Compliance Team: A dedicated team member will be responsible for overseeing compliance and addressing any potential issues promptly.

Conclusion: We greatly value our partnership with Amazon and are committed to maintaining the highest standards of compliance. I respectfully request the reinstatement of our account and assure you that we have taken all necessary steps to prevent any recurrence of these issues.

Thank you for considering our appeal. We are eager to resolve this matter and continue contributing positively to the Amazon marketplace. Please let us know if any further information or actions are required from our side.

Daystar Trade

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
News_Amazon∙
user profile
On September 5, the maximum durations for coupons will be updated
by News_Amazon

On September 5, 2024, the maximum durations of three different classes of coupons will be changed from 90 days to the following:

  • Standard coupons: 30 days
  • Reorder coupons: 180 days
  • Subscribe & Save coupons: 365 days

The maximum durations of these coupons are being differentiated to increase their impact, to distinguish various promotional offers and to incentivise their use within specified timeframes.

Coupons that were issued before September 5 will not be affected by this update and may run as long as 90 days.

For more information, go to Create a coupon.

0 votes
0 votes
1 view
0 replies
Latest activity
user profile
Seller_yCMbOVZyVmYm4∙
user profile
accont deactivation
by Seller_yCMbOVZyVmYm4

I have submitted the following doc from 21/08 and i have no reply to date but no answer from account health , i want to close my account at singapore but i can not :

21 August 2024 13:56 +04

Attached

📎 w&e bill.pdf

📎 enbd CD.p

kindly advice

0 votes
0 votes
1 view
0 replies
Latest activity
user profile
Seller_EaR6N7WU4CHGQ∙
user profile
Chinese sellers in AMAZON.SG
by Seller_EaR6N7WU4CHGQ

Is there Chinese sellers on SG, how are you transport to FBA sg now.

Is there a booking fee even for SPD.

Is there a group where we can connect and talk?

0 votes
0 votes
2 views
0 replies
Latest activity
View more discussions