We declined return reason of customer because it was out of policy request. He wanted to return it after 35 days later from delivery. 2 days later, Amazon made refund on our behalf, claimed that it was not out of policy request.

Talked with several people, each one of them told different reasons about why we are not right. We beat every claim of them by providing their own policies about return. Their last claim is, Estimated Delivery Time is the prior reason to decide whether If the return is out of policy or not.

Thats a lie, because I sent them screenshots of policy and it's SO obvious, most of the products return window is 30 days and that period STARTS AFTER DELIVERY. Not ESTIMATED DELIVERY TIME.

Customers are lying, Amazon staff is lying. What happened to this place ?!

Case ID is 18674608161 for any honest MOD ( If there is any left)