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Seller_eFs94Xj4Zzeg4

Misleading Main Images on Product Listings

Hi Amazon Mods,

We recently opened a case # 15925043851 with Amazon Support regarding an issue with the main images on a couple of our product listings, but the response we received was not satisfactory.

The main images on these listings were recently updated and are now misleading our customers. Specifically, one listing is for a single unit, but the main image incorrectly shows "2 Pack," while another listing, also for a single unit, displays an image that shows "4 Pack."

These inaccuracies are causing confusion among our customers, and we need the misleading images removed as soon as possible.

Please guide us on how to effectively deal with this issue and ensure that the correct images are displayed.

Thanks in advance for your help!

Warm Regards

EXONNEX

81 views
4 replies
Create and Manage Listings
Tags:Detail page, Images, Listings
20
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user profile
Seller_eFs94Xj4Zzeg4

Misleading Main Images on Product Listings

Hi Amazon Mods,

We recently opened a case # 15925043851 with Amazon Support regarding an issue with the main images on a couple of our product listings, but the response we received was not satisfactory.

The main images on these listings were recently updated and are now misleading our customers. Specifically, one listing is for a single unit, but the main image incorrectly shows "2 Pack," while another listing, also for a single unit, displays an image that shows "4 Pack."

These inaccuracies are causing confusion among our customers, and we need the misleading images removed as soon as possible.

Please guide us on how to effectively deal with this issue and ensure that the correct images are displayed.

Thanks in advance for your help!

Warm Regards

EXONNEX

Create and Manage Listings
Tags:Detail page, Images, Listings
20
81 views
4 replies
Reply
4 replies
user profile
Seller_eFs94Xj4Zzeg4
In reply to: Seller_eFs94Xj4Zzeg4's post

@Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon @Rose_Amazon@Joey_Amazon Please assist.

10
user profile
Manny_Amazon
In reply to: Seller_eFs94Xj4Zzeg4's post

Hi @Seller_eFs94Xj4Zzeg4,

Thanks for posting regarding your issue. It appears that the main images for ASINs B0BYPG8DW3 & B0BZSY3DZW are now displaying properly for a single unit each, so this appears to be resolved.

Let me know if you have any other questions or concerns.

Regards,

- Manny

10
user profile
Seller_zpPtPp7bwOfjz
In reply to: Seller_eFs94Xj4Zzeg4's post

So how did this magically get fixed? We are having the same issue.

10
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Seller_eFs94Xj4Zzeg4

Misleading Main Images on Product Listings

Hi Amazon Mods,

We recently opened a case # 15925043851 with Amazon Support regarding an issue with the main images on a couple of our product listings, but the response we received was not satisfactory.

The main images on these listings were recently updated and are now misleading our customers. Specifically, one listing is for a single unit, but the main image incorrectly shows "2 Pack," while another listing, also for a single unit, displays an image that shows "4 Pack."

These inaccuracies are causing confusion among our customers, and we need the misleading images removed as soon as possible.

Please guide us on how to effectively deal with this issue and ensure that the correct images are displayed.

Thanks in advance for your help!

Warm Regards

EXONNEX

81 views
4 replies
Create and Manage Listings
Tags:Detail page, Images, Listings
20
Reply
user profile
Seller_eFs94Xj4Zzeg4

Misleading Main Images on Product Listings

Hi Amazon Mods,

We recently opened a case # 15925043851 with Amazon Support regarding an issue with the main images on a couple of our product listings, but the response we received was not satisfactory.

The main images on these listings were recently updated and are now misleading our customers. Specifically, one listing is for a single unit, but the main image incorrectly shows "2 Pack," while another listing, also for a single unit, displays an image that shows "4 Pack."

These inaccuracies are causing confusion among our customers, and we need the misleading images removed as soon as possible.

Please guide us on how to effectively deal with this issue and ensure that the correct images are displayed.

Thanks in advance for your help!

Warm Regards

EXONNEX

Create and Manage Listings
Tags:Detail page, Images, Listings
20
81 views
4 replies
Reply
user profile

Misleading Main Images on Product Listings

by Seller_eFs94Xj4Zzeg4

Hi Amazon Mods,

We recently opened a case # 15925043851 with Amazon Support regarding an issue with the main images on a couple of our product listings, but the response we received was not satisfactory.

The main images on these listings were recently updated and are now misleading our customers. Specifically, one listing is for a single unit, but the main image incorrectly shows "2 Pack," while another listing, also for a single unit, displays an image that shows "4 Pack."

These inaccuracies are causing confusion among our customers, and we need the misleading images removed as soon as possible.

Please guide us on how to effectively deal with this issue and ensure that the correct images are displayed.

Thanks in advance for your help!

Warm Regards

EXONNEX

Create and Manage Listings
Tags:Detail page, Images, Listings
20
81 views
4 replies
Reply
4 replies
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Seller_eFs94Xj4Zzeg4
In reply to: Seller_eFs94Xj4Zzeg4's post

@Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon @Rose_Amazon@Joey_Amazon Please assist.

10
user profile
Manny_Amazon
In reply to: Seller_eFs94Xj4Zzeg4's post

Hi @Seller_eFs94Xj4Zzeg4,

Thanks for posting regarding your issue. It appears that the main images for ASINs B0BYPG8DW3 & B0BZSY3DZW are now displaying properly for a single unit each, so this appears to be resolved.

Let me know if you have any other questions or concerns.

Regards,

- Manny

10
user profile
Seller_zpPtPp7bwOfjz
In reply to: Seller_eFs94Xj4Zzeg4's post

So how did this magically get fixed? We are having the same issue.

10
Follow this discussion to be notified of new activity
user profile
Seller_eFs94Xj4Zzeg4
In reply to: Seller_eFs94Xj4Zzeg4's post

@Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon @Rose_Amazon@Joey_Amazon Please assist.

10
user profile
Seller_eFs94Xj4Zzeg4
In reply to: Seller_eFs94Xj4Zzeg4's post

@Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Jim_Amazon @Dougal_Amazon @Quincy_Amazon @Steve_Amazon @Rose_Amazon@Joey_Amazon Please assist.

10
Reply
user profile
Manny_Amazon
In reply to: Seller_eFs94Xj4Zzeg4's post

Hi @Seller_eFs94Xj4Zzeg4,

Thanks for posting regarding your issue. It appears that the main images for ASINs B0BYPG8DW3 & B0BZSY3DZW are now displaying properly for a single unit each, so this appears to be resolved.

Let me know if you have any other questions or concerns.

Regards,

- Manny

10
user profile
Manny_Amazon
In reply to: Seller_eFs94Xj4Zzeg4's post

Hi @Seller_eFs94Xj4Zzeg4,

Thanks for posting regarding your issue. It appears that the main images for ASINs B0BYPG8DW3 & B0BZSY3DZW are now displaying properly for a single unit each, so this appears to be resolved.

Let me know if you have any other questions or concerns.

Regards,

- Manny

10
Reply
user profile
Seller_zpPtPp7bwOfjz
In reply to: Seller_eFs94Xj4Zzeg4's post

So how did this magically get fixed? We are having the same issue.

10
user profile
Seller_zpPtPp7bwOfjz
In reply to: Seller_eFs94Xj4Zzeg4's post

So how did this magically get fixed? We are having the same issue.

10
Reply
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