Product detail page tampering violations for 4 products on the same day
Like many others, I received 4 Product Detail Page Tampering Violations in one day. I did not edit nor tamper the product detail page in any way. To the best of my knowledge, the listing complies with all Amazon product detail page policies, and I am unsure of what specific violation is being referenced. The 4 product pages have been removed from Amazon so I can't even look to see what possible violations there would be.
Of course I tried talking with Account Health and they were no help, basically reading the same script to me over and over. Not taking into consideration anything I was telling or asking them. I told them there are other sellers on the listing as well but they didn't have a response for me, they said they are limited to what they can see. Then who can help?! I'm going in circles and the potential loss in sales is over $20K. Someone competent please help me!
9 replies
Seller_CW0P5hgbsiqWX
Are you sure this is an Amazon problem and not a competitor problem? As the Rep said, they do not know how or why it happened.
We all know that Amazon treats buyers better than sellers and buyers can get a quicker response that sellers. Every Amazon page in the catalog has a little tap near the top that says, "Report Problems With this Page or seller". It is for just for that reason, reporting problems.
However, if an unsavory competitor wants you to stop selling, they will click on the tab and report a fake violation, and the auto-bot will remove the listing almost instantly.
Now it is up to you so sort things out, with an employee who can't even find out the reason it happened. Thus, the problem it placed in limbo, the never-ending circle of no return.
I have found out why your problem exists because I use it. I report sellers who sell products for $1.25 and have a $69.95 shipping charge. They are removed within 5 minutes.
Michelle_Amazon
Hello @Seller_IdyUTplVXCQ0v,
Thanks for reaching out. Can you please provide me with your Seller Support case ID so I can take a look?
Regards,
Michelle
Seller_qgkaa9vNYZ46q
The children are writing bots again and causing havoc. Unfortunately the amzn adults can't fix it either. Good luck going down the rabbit hole wasting your time & effort chasing this turd. Exit this platform as fast as you can before they knee cap you again next week. This platform is pathetic.