Amazon forcing next day delivery for Buy Shipping
Amazon Buy Shipping is forcing me to purchase next day or 2 day shipping on less than a pound items. The shipping costs are higher than the item cost. Usually I'm able to purchase USPS ground labels but now in order to be Claims Protected and OTDR Protected I'm being forced to loose money on every order from this weekend.
I've checked my shipping preferences and nothing has changed. The selection to provide the longest shipping time is selected.
What's worse? Cancelling all the orders or having them all arrive "late". I'm not going to pay $30 shipping on a $21 item just because Amazon ignored my shipping preferences and promised the customer next day delivery.
If I do ship everything, will Amazon reimburse me for the shipping costs (I'm pretty sure I know the answer)? Has anyone else experienced this issue? If so, what did you do?
Amazon forcing next day delivery for Buy Shipping
Amazon Buy Shipping is forcing me to purchase next day or 2 day shipping on less than a pound items. The shipping costs are higher than the item cost. Usually I'm able to purchase USPS ground labels but now in order to be Claims Protected and OTDR Protected I'm being forced to loose money on every order from this weekend.
I've checked my shipping preferences and nothing has changed. The selection to provide the longest shipping time is selected.
What's worse? Cancelling all the orders or having them all arrive "late". I'm not going to pay $30 shipping on a $21 item just because Amazon ignored my shipping preferences and promised the customer next day delivery.
If I do ship everything, will Amazon reimburse me for the shipping costs (I'm pretty sure I know the answer)? Has anyone else experienced this issue? If so, what did you do?
2 replies
NR_Amazon
@Seller_1mBG7qHG97CrX I'd be happy to jump in here and assist if you have a specific order you'd like me to look into!
Overall, Buy Shipping protects sellers’ performance metrics by providing ship methods with a high likelihood of meeting the buyer’s delivery promise. Buy Shipping uses a ship method’s Transit Time (TT), the ship date, and the promised delivery date to determine whether a ship method is likely to be delivered on time.
Depending on your shipping preferences, when the order was placed, and/or customer's regional location... You may have limited carrier options to fulfill the order on-time.
Feel free to send over an example, and I'd be happy to take a look on my end!
Thank you!
NR_Amazon
Seller_jL1JAWNG6d5Y3
Seems to me AMZ is cranking up the delivery dates to 1 or 2 days, and forcing the shipping rates to the seller. I just canceled a single T-shirt order (one shirt) that AMZ was trying to charge me $22 for delivery, on a $10 shirt.
