WHAT Happened About "Call me now" on Account Health
Can't Speak to an Account Health Specialist.
Opened Case to get helps from Amazon Sellers Support Team, they said that it's noting, maybe Account Health Team is very busy!
Let me try it more times.
But I try it many times, I changed tel number and try it in different time, all were failed.
Sometimes, the phone automatically hangs up in a second,
and sometimes the phone doesn't even move at all, and the call request is then
How we can speak to Account Health Specialist as a seller?
WHAT Happened About "Call me now" on Account Health
Can't Speak to an Account Health Specialist.
Opened Case to get helps from Amazon Sellers Support Team, they said that it's noting, maybe Account Health Team is very busy!
Let me try it more times.
But I try it many times, I changed tel number and try it in different time, all were failed.
Sometimes, the phone automatically hangs up in a second,
and sometimes the phone doesn't even move at all, and the call request is then
How we can speak to Account Health Specialist as a seller?
2 replies
Webb_Amazon
Hello @Seller_lj8uEysOmpqav,
Thank you for posting you question in Seller Forums!
You mentioned you are having issues with the Call Me Now button in your account health page. Some things to check will be:
- Have you checked if your phone has spam blockers enabled?
- Have you checked with the cell phone carrier to see if they have automatic spam blockers enabled?
After you have checked these, I have provided you with "Call Me Now" troubleshooting steps for you to complete.
- Clear cookies and caches.
- Disable any running scripts.
- Logout from all Amazon account Sellers and buyers.
- Restart the browser.
- Try calling from a different browser.
- Try using incognito mode of browser for calling
- Ensure that your carrier does not have any additional spam blocker enabled
- Check for internet connectivity issue and if possible use a different service provider.
I hope this information I provided to you is helpful. If you have and other questions or concerns regarding this, please reply to this thread so we can assist you.
Wishing you the best,
Webb
