Hello everyone,

I wanted to bring attention to an issue I've recently encountered, hoping that fellow Amazon sellers can be aware and take steps to protect their businesses from potential malicious activities by competitors.

Recently, I received a large order from a customer on Amazon, totaling 8 products. However, after the order was successfully delivered, this customer initiated 17 return requests, citing the reason "Item arrived too late." This claim is particularly concerning because the facts don't support it.

The customer placed the order on August 6, 2024, and the estimated delivery window provided was August 16-19. However, according to the tracking information, the package was actually delivered on August 12, which is significantly earlier than the estimated delivery date. Despite this, the customer is claiming the items arrived too late, which raises serious doubts about the legitimacy of these return requests.

What also raises concern is the excessive number of return requests—17 for just 8 products. This is highly unusual and not typical behavior for a genuine customer. Given these circumstances, I suspect that this might be a deliberate attempt by a competitor to harm my business, causing unnecessary financial and operational strain.

I strongly hope to receive Amazon's support in addressing this issue. It's crucial that we have mechanisms in place to prevent such malicious activities, whether from competitors or otherwise. Protecting the integrity of the marketplace is essential for all of us who are dedicated to providing quality products and services.