RFS Return - Outbound Shipping should NOT be refunded to Buyer

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Seller_M3psQMeKmMYkT

RFS Return - Outbound Shipping should NOT be refunded to Buyer

for Refund at First Scan return, Seller should have the option NOT to refund Outbound Shipping Fee.

why does Safe-T refuse to reimburse the Outbound [and Return] Shipping fees, when Buyer has made error and returned wrong item

Safe-T is denying legit claims for Outbound and Return fees with the denial reason "The reimbursement claim does not cover outbound shipping costs" and "The issue you reported is not covered by the Prepaid Returns for Seller Fulfilled Order program." which is usual meaningless Safe-T rubbish

the link Safe-T supplies to justify their decision https://sellercentral.amazon.com/gp/help/202103400

- only refers to the Cost of return shipping charges - there is no relevant policy contained here for Buyer bearing cost of Outbound and Return shipping charges.

here is a few of our affected cases where we are getting scammed by Safe-T - @Joey_Amazon if you could be so kind as to take a look?

112-1369652-4885011

113-9713790-1321861

113-4106117-6054628

113-7602424-3725858

91910-65839-5559253

113-9713790-1321861

111-3550245-2857000

lately things have gotten even worse, with BOT-denials that offer no reasoning. after one or two appeals the case gets last worded, and even though the claim is mirror image of multitudes of Awarded cases that get Accepted - for no logical reason these mirror image claims still get denied. ☹️

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Tags:Customer, Refunds, Return shipment, SAFE-T
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Seller_M3psQMeKmMYkT

@Joey_Amazon what do we need to do to get you take a look at all these wrongly decided Safe-T claims?

below are 3 more to add to the list where Safe-T has incorrectly with-held Outbound Shipping or Return Shipping reimbursement.

why are Safe-T so inconsistent with their rulings??

112-5500797-3621043

114-6123148-6082664

112-5500797-3621043

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