Info (Price: See price in cart) in my product listing
Hello, I have a question yesterday I made a price change on my products and now at the time of purchasing the customer does not see the price in the list, it says that they have to add it to the shopping cart to be able to see the price, can someone here help me?
Info (Price: See price in cart) in my product listing
Hello, I have a question yesterday I made a price change on my products and now at the time of purchasing the customer does not see the price in the list, it says that they have to add it to the shopping cart to be able to see the price, can someone here help me?
2 replies
Seller_Hi7wbO2Kbo6bl
It just means you do not have the buy box. Probably the price change caused that. But that's just probably -- not a certainty.
Manny_Amazon
Hello @Seller_97B8P4pmDzmVe,
It sounds like you may not be winning the Featured Offer. To give customers the best possible shopping experience, sellers must meet performance-based requirements to be eligible to compete for Featured Offer placement. This means that not all sellers may be eligible for the Featured Offer. I would recommend reviewing the Become the Featured Offer page for tips on how to get the Featured Offer.
Pricing your items competitively, offering faster and free shipping, providing great customer service, and keeping stock available are all methods that you'd want to sustain in order to be Featured Offer Eligible. The other criteria is that Amazon selects compelling offers to feature from among a pool of eligible offers. You must also be on a Professional Selling Plan.
Do note that Amazon does not guarantee that any seller is selected for the Featured Offer. The Featured Offer is given according to internal criteria and it's not possible to share why it may be granted or not.
Regards,
- Manny
