CPC certificate revi too slow
Dear Amazon Team, My linked product triggered a CPC audit and then I have submitted the CPC certification. Now it's been a long time since I submitted the audit but I haven't passed the audit yet, which has resulted in me not being able to ship my links and not receiving any response from the audit team. What can I do to pass the audit.
Our case ID is:
17418731531
17434538821
17434219371
17434529831
17434324491
17434298261
17418649041
CPC certificate revi too slow
Dear Amazon Team, My linked product triggered a CPC audit and then I have submitted the CPC certification. Now it's been a long time since I submitted the audit but I haven't passed the audit yet, which has resulted in me not being able to ship my links and not receiving any response from the audit team. What can I do to pass the audit.
Our case ID is:
17418731531
17434538821
17434219371
17434529831
17434324491
17434298261
17418649041
2 replies
Cooper_Amazon
Good Evening @Seller_zKKzEtF758eqc,
Apologize that you have been waiting almost a month to get your compliance documents reviewed. I have gone ahead and escalated all 7 cases to the Compliance team in hopes of getting the review processes sped up if possible. I will let you know as soon as I hear back from them. Thank you for reaching out to us on the Seller Forums. Have a great rest of your night.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_zKKzEtF758eqc,
I just wanted to follow up with you to let you know all the cases you submitted have had their compliance documents reviewed and their corresponding ASIN's compliance documents have been approved.
With that great news, I hope you have a fabulous rest of the week and take care. 🎉
Sincerely, Cooper_Amazon