CPC certificate revi too slow!!!!!!
Dear Amazon team, my linked product triggered CPC audit, and then I submitted the CPC certification. I have already shipped the product during the CPC audit process. Now it has been more than a month since the submission for audit, and my product will soon arrive at the Amazon warehouse, but I have not passed the audit and have not received any reply. What do I have to do to get approved.
@Manny_Amazon
CPC certificate revi too slow!!!!!!
Dear Amazon team, my linked product triggered CPC audit, and then I submitted the CPC certification. I have already shipped the product during the CPC audit process. Now it has been more than a month since the submission for audit, and my product will soon arrive at the Amazon warehouse, but I have not passed the audit and have not received any reply. What do I have to do to get approved.
@Manny_Amazon
3 replies
Danny_Amazon
Hello @Seller_xIzn8PnKanDXk- and thanks for highlighting this for the seller forums community!
It is true that product compliance reviews can take some time to be completed due to the numerous checks involved to help ensure the safety of customers. While our team can't help expedite these reviews, I can help share our help content with compliance documentation requirements, as well as the process for submitting documents or an appeal should it become necessary after the review is completed.
I hope this information helps, and do hope this is completed soon for you!
Best,
Danny
