Ok So who else has got this today or this week? We really need a Ban Button.
He bought Rocks Yes Rocks like little rocks.
I wonder how many auto refund? This was order #1 3-13- 2025 2nd order 3-14-2025 was a refunded order, returned product, Likely empty box sent back to amazon.
Dear Sir/Madam,
I am writing to express my serious concern regarding a recent order I placed through your store on Amazon. Unfortunately, instead of receiving a brand-new product as advertised, I received an item that was clearly used, unhygienic, foul-smelling, and potentially hazardous to health. This situation is extremely disappointing and does not align with consumer protection standards or Amazon’s policies.
Due to a traffic accident, I was unable to return home for a while, which delayed my ability to open the package. When I finally did, the condition of the product caused immediate discomfort to my family members — including small children — due to the strong odor and visible contamination.
For health and safety reasons, and in full compliance with Amazon's return policy, I had no choice but to dispose of the product immediately. It was not safe or reasonable to keep, photograph, or return an item in that condition.
Amazon’s policy regarding hygiene-sensitive or hazardous products clearly states:
“For health or hygiene reasons, Amazon may ask customers to dispose of the item if it is damaged, contaminated, or poses a health risk.”
Based on this, I respectfully request the following actions to be taken promptly and without further discussion:
A full and unconditional refund of the total order amount,
No requests for photos, returns, or additional evidence,
Immediate processing of the refund.
Please understand that I am not seeking any alternative solutions such as replacements, partial refunds, or credits. I am simply and clearly requesting a full refund.
If this matter is not resolved within 48 hours, I will have to proceed with the following steps:
Filing an official complaint with Amazon,
Leaving a detailed and permanent negative review on your seller profile,
Sharing my experience — along with documentation — on social media and consumer protection forums,
Filing formal complaints with national consumer rights authorities,
Considering legal action due to the health risk and product safety violations.
I hope we can resolve this matter amicably and quickly. This is your final opportunity to address the issue before further action is taken. Any legal, financial, or reputational consequences resulting from inaction will rest solely with your store.
To be absolutely clear once again:
I am requesting a FULL, IMMEDIATE, and UNCONDITIONAL REFUND,
And I expect written confirmation of this refund within 48 hours.
Sincerely,
atakan
