@Xander_Amazon @KJ_Amazon @Joey_Amazon @Danny_Amazon

I’ve been noticing something strange with the way some reviews are being handled lately. A few reviews on our listings got removed, even though they didn’t mention the product or any experience with it. Which is fair, I guess – they were clearly off-topic.

But then there are other reviews on the same or similar listings that are along the exact same lines (no product mention, no relevant experience), and they’re still up. Particularly, in the case that i have mentioned below, all the screenshots of the reviews talk about shipping and ordering issues I’ve tried reporting those through the usual channels, explaining how they don’t comply with Amazon’s guidelines, but they’re marked as “compliant” and stay live while the others on similar lines are removed, plus all these are fulfilled by amazon but are affecting my listing which is SAD.

It feels very random – like some reviews get flagged and removed quickly, while others that are technically even more non-compliant just slip through. It’s a bit frustrating, especially when we’re trying to maintain a clean and fair review profile.

Has anyone else experienced something like this? If so, did you find a way to actually get it addressed or escalated properly?

Would appreciate any tips or insights.

Thanks!