Hello friends, when can I withdraw my money?
Hello friends, my account was deactivated due to performance issues, and despite trying many methods, I couldn't reactivate it, so I gave up. However, can I still withdraw my balance? It's been almost 4 months now!
Hello friends, when can I withdraw my money?
Hello friends, my account was deactivated due to performance issues, and despite trying many methods, I couldn't reactivate it, so I gave up. However, can I still withdraw my balance? It's been almost 4 months now!
4 replies
Cade_Amazon
Hello @Seller_Uv7Rb3Gff4CkC,
Thank you for utilizing the seller forums. I hope all is well.
As you have mentioned in the title and in the thread, I see that your account is deactivated and you are requesting your funds. For the seller forums community and I to better assist you, I would like to ask you a couple of questions.
Have you received a performance notification or a case log containing information on why your account was deactivated?
What are you submitting to appeal your account? Typically, you will receive a performance notification about the next steps to take to reinstate your account. If you have received a performance notification or a case log, attach it to the post and make sure to remove any personal information.
Per our funds withholding policy, accounts must be in good standing in order to retrieve your funds.
So we can offer the best guidance, I have also passed your information to the Account Health Support team for further investigation into this matter. Please ensure that your contact information is up to date so they may reach out to you.
If you have additional questions or concerns, please reach out to us here in this thread.
Best wishes,
Cade
