Order not marked delivered
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Seller_qWZChZxyn0kQy

Order not marked delivered

I ship my own items not buy shipping. My courier website states the order is delivered however the status on amazon seller central is still marked as shipped. Will orders say delivered on Amazon or do they stay as shipped?

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Fulfill Orders
Tags:Fulfilment
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Seller_Hi7wbO2Kbo6bl
In reply to: Seller_qWZChZxyn0kQy's post

There is no such status as "delivered" on Amazon. Orders are either Pending / Unshipped / Shipped / Canceled. That's it.

When you do not use Amazon buy shipping it is essential that you confirm with tracking soon after you ship.

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Seller_Hi7wbO2Kbo6bl
In reply to: Seller_qWZChZxyn0kQy's post

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Seller_Z2sdb45fo4UdI
There absolutely IS a status called Delivered, It's where all of my inventory sat for five weeks before they checked any of it in to be Received.
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The OP is asking about merchant fulfilled orders -- not shipments to Amazon.

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Danny_Amazon
In reply to: Seller_qWZChZxyn0kQy's post

Hello again @Seller_qWZChZxyn0kQy- thank you for ensuring this situation was surfaced on the forums.

Duplicate posts do depart from our Community Guidelines for forums usage. Please review those and look to only post once for an issue moving forward.

I'll need to close this thread in favor of your original thread, but please do respond to me there should further support be needed.

I appreciate your understanding and cooperation,

Daniel

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