Order not marked delivered

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile

New Seller Community

567K members
3.5K discussions
You are not a member of this group
user profile
Seller_qWZChZxyn0kQy

Order not marked delivered

I ship my own items not buy shipping. My courier website states the order is delivered however the status on amazon seller central is still marked as shipped. Will orders say delivered on Amazon or do they stay as shipped?

109 views
4 replies
Tags:Fulfilment
10
Reply
4 replies
user profile
Seller_Hi7wbO2Kbo6bl

There is no such status as "delivered" on Amazon. Orders are either Pending / Unshipped / Shipped / Canceled. That's it.

When you do not use Amazon buy shipping it is essential that you confirm with tracking soon after you ship.

00
user profile
Seller_Hi7wbO2Kbo6bl

user profile
Seller_Z2sdb45fo4UdI
There absolutely IS a status called Delivered, It's where all of my inventory sat for five weeks before they checked any of it in to be Received.
View post

The OP is asking about merchant fulfilled orders -- not shipments to Amazon.

00
user profile
Danny_Amazon

Hello again @Seller_qWZChZxyn0kQy- thank you for ensuring this situation was surfaced on the forums.

Duplicate posts do depart from our Community Guidelines for forums usage. Please review those and look to only post once for an issue moving forward.

I'll need to close this thread in favor of your original thread, but please do respond to me there should further support be needed.

I appreciate your understanding and cooperation,

Daniel

00
Follow this discussion to be notified of new activity