Customers buying Monopoly NBA Panini Prizm and returning open packs
Customers buying Monopoly NBA Panini Prizm Card packs and returning open packs.
2 even left negative feedback saying they received them open.
Customers buying Monopoly NBA Panini Prizm and returning open packs
Customers buying Monopoly NBA Panini Prizm Card packs and returning open packs.
2 even left negative feedback saying they received them open.
2 replies
Seller_CW0P5hgbsiqWX
You are correct, and it is Amazon itself who trained the buyers do just that. Prior to RFS, 3rd party sellers did their own refunding when the item arriver back.
RFS put a stop to that and allows buyers to scam and defraud sellers by the hundred every day. See if you can find out what the Amazon Buyer Violation Prevention Team does. A very highly paid team that sits in an office and says nothing about how they are preventing buyer violations, like you stated.
Danny_Amazon
Thanks for reporting this concern here on the forums @Seller_lGGaBJ4iSJwVu- Danny here, chiming in to help ensure you have these guidelines for charging restocking fees handy, along with the process for filing a SAFE-T claim. You may also find value in this Returns FAQ as you navigate suspected abusive returns.
You may also report buyer violations through this pathway, and while our team there may not respond due to privacy concerns, all submissions will be reviewed for appropriate action. As you submit there, be sure to include all relevant information, like Order IDs, if you haven't already.
Thanks again for posting on the forums, and I do hope there is some useful information for you here.
