Why is it so difficult to close an account?
I have been trying to close my account for two months after waiting 30 days from my last sale, only to find out Amazon requires you to wait 90 days after your last sale, which makes no sense considering the 30 day return policy. Then all of the sudden I was being charged additional charges for shipping from three months prior, and fees even when there is no merchandise there. I have come to the conclusion Amazon pays for nothing. It is the sellers who are stuck paying for everything. I tried closing my account again today, only to find out there is another fee they will be charging in the next few days, which makes no sense considering I removed all of my merchandise two months ago, This has been the worst selling experience I have ever had. I was happy to move all of my merchandise to another platform where I can set my own return policy and prices and not have fees shwoing up out of nowhere, The fees and lack of support from Amazon is not worth the headache and stress. Even when you have legitimate claims according to their policies, they get denied. For instance, twice I had got charged double for shipping an item because the carrier said eth merchandise weighed double what it did, which is impossible. However, Amazon passed the buck to the carrier, who then passed it back to Amazon, both saying I have to take it up with whom I purchased shipping through. I have also experienced getting numerous returns outside of the return window without any recourse. If you are not a corporation, foreign or otherwise, selling thousands of pieces of merchandise, beware, this may be a difficult journey for you. Amazon is not for small businesses, they are only for themselves. Hmm...in order to post this message, you have to choose a predetermined category, which complaints is not one of them, nor is closing a selling account.
Why is it so difficult to close an account?
I have been trying to close my account for two months after waiting 30 days from my last sale, only to find out Amazon requires you to wait 90 days after your last sale, which makes no sense considering the 30 day return policy. Then all of the sudden I was being charged additional charges for shipping from three months prior, and fees even when there is no merchandise there. I have come to the conclusion Amazon pays for nothing. It is the sellers who are stuck paying for everything. I tried closing my account again today, only to find out there is another fee they will be charging in the next few days, which makes no sense considering I removed all of my merchandise two months ago, This has been the worst selling experience I have ever had. I was happy to move all of my merchandise to another platform where I can set my own return policy and prices and not have fees shwoing up out of nowhere, The fees and lack of support from Amazon is not worth the headache and stress. Even when you have legitimate claims according to their policies, they get denied. For instance, twice I had got charged double for shipping an item because the carrier said eth merchandise weighed double what it did, which is impossible. However, Amazon passed the buck to the carrier, who then passed it back to Amazon, both saying I have to take it up with whom I purchased shipping through. I have also experienced getting numerous returns outside of the return window without any recourse. If you are not a corporation, foreign or otherwise, selling thousands of pieces of merchandise, beware, this may be a difficult journey for you. Amazon is not for small businesses, they are only for themselves. Hmm...in order to post this message, you have to choose a predetermined category, which complaints is not one of them, nor is closing a selling account.
3 replies
Seller_nRFmxiQg4EGrw
Sorry to hear you had such a rough experience. But it sounds as if you are still on the Pro plan; you should downgrade to Individual so that you don't pay the $39.99 monthly fee.
Also double check for any FBA inventory.
Seller_kIukTwdhvntAp
If you have not done as @Seller_nRFmxiQg4EGrwhas noted, follow the arrows to downgrade!
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.………….…
BUT, it’s a weekend and all the MODS are off partying 😁😁 so it may be early next week before you hear back! Actually, they are short staffed (on purpose) on weekends because Amazon doesn’t think anything bad happens then!

Jameson_Amazon
Hi @Seller_A0h2qRJQcnu9r,
I appreciate you sharing your experience here, I'm sorry to hear about the frustration these situations have caused. That said, I'm happy to see that other sellers have jumped in here to offer helpful insights and advice.
Now, has there been any updates to your account and/or charges since posting this thread? If you'd like me to take a further look into anything, please send me your case IDs and I would be happy to do so!
If you have any questions, please don't hesitate reaching out.
All the best,
Jameson