Main Images
I'm not sure if competitors are reporting my listings or if Amazon's Ai does it, but when I put a main image that doesn't 100% comply with the silo on white background rule it gets pulled down. I have no issue with that except that most of my direct competitors are allowed to keep their non-compliance lifestyle main images up all the time. Is it because of volume? Why do the rules about main images apply to some but not all sellers?
Main Images
I'm not sure if competitors are reporting my listings or if Amazon's Ai does it, but when I put a main image that doesn't 100% comply with the silo on white background rule it gets pulled down. I have no issue with that except that most of my direct competitors are allowed to keep their non-compliance lifestyle main images up all the time. Is it because of volume? Why do the rules about main images apply to some but not all sellers?
2 replies
Seller_OvL8C4BJWiuS9
Just pay attention to your store. You said you are aware that they don't 100% meet requirements, so fix it and move on. There isn't an answer to your question or if there is, Amazon will never tell you.
Glenn_Amazon
Greetings @Seller_j4cBNs8gstrke,
In some instances images may not be identified right away as in violation. Please note however Amazon works to ensure that all product images are compliant with the product image requirements. If you think that another Seller is bypassing a policy you can report the listings using thereport a violation form, however the details of these investigations are internal. Thank you for your understanding.
-Glenn
