My Account Has Been Deactivated, I Need Support
Hello everyone,
For about 2 years, I have been doing business with the FBA model, purchasing products only from authorized sellers through Amazon. On August 20, 2024, I surprisingly received an e-mail stating that my account had been closed due to suspicion of selling inauthentic product. I think this is a misunderstanding. I have sent all the documents requested by Amazon to open my account under the "Reactivate Your Account" button since that date, but my account has not been activated. During this time, Amazon confiscated all my products and asked me for invoices for all my products. I sent my invoices and they thought I was right and released all my products.
In order to reactivate my account, I am ready to send all the information such as product invoice, bank statement, warehouse agreement, supply chain processes, images for my suspension mail, images showing that my list has been released, supplier information.
Please help me
AYESA
@April_Amazon, @Atlas_Amazon @Cade_Amazon @Levi_Dylan_Amazon
My Account Has Been Deactivated, I Need Support
Hello everyone,
For about 2 years, I have been doing business with the FBA model, purchasing products only from authorized sellers through Amazon. On August 20, 2024, I surprisingly received an e-mail stating that my account had been closed due to suspicion of selling inauthentic product. I think this is a misunderstanding. I have sent all the documents requested by Amazon to open my account under the "Reactivate Your Account" button since that date, but my account has not been activated. During this time, Amazon confiscated all my products and asked me for invoices for all my products. I sent my invoices and they thought I was right and released all my products.
In order to reactivate my account, I am ready to send all the information such as product invoice, bank statement, warehouse agreement, supply chain processes, images for my suspension mail, images showing that my list has been released, supplier information.
Please help me
AYESA
@April_Amazon, @Atlas_Amazon @Cade_Amazon @Levi_Dylan_Amazon
2 replies
Seller_JcQgPLhz28It4
Hello @Levi_Dylan_Amazon
I follow your responses to other discussions in the forum and your support for sellers. This is very pleasing and hopeful for people. So I ask you to review my discussion as well. I will do everything I can to open my account because I have all the documents and I did not do any irregularities. Please help me too.
Thank you
Best Regards.
