Can not verify my bank account because AMZ has made a mistake in my company name
My account may be inactivated, in some days. I have been selling for almost two months now and it appears, that someone from AMZ has made a mistake - my company's name has not been written correctly, in my account info. To describe the mistake - if the company is located and registered in Denmark, the name of this company is Denmark also, now! I have been contacting AMZ support for 3 days now, asking them to correct the mistake (as some days left until account deactivation), but so far, everybody in AMZ support have been just forwarding my messages and no solution up to now. All required documents from my side have been sent and correctly formed, some months ago, once I created the account. Can anybody help from AMZ side, as I see, that things may not move on and correcting this simple mistake is so time consuming? @glenn_amazon has been helping others here with similar problems. Can you please help me? Thank you.
Can not verify my bank account because AMZ has made a mistake in my company name
My account may be inactivated, in some days. I have been selling for almost two months now and it appears, that someone from AMZ has made a mistake - my company's name has not been written correctly, in my account info. To describe the mistake - if the company is located and registered in Denmark, the name of this company is Denmark also, now! I have been contacting AMZ support for 3 days now, asking them to correct the mistake (as some days left until account deactivation), but so far, everybody in AMZ support have been just forwarding my messages and no solution up to now. All required documents from my side have been sent and correctly formed, some months ago, once I created the account. Can anybody help from AMZ side, as I see, that things may not move on and correcting this simple mistake is so time consuming? @glenn_amazon has been helping others here with similar problems. Can you please help me? Thank you.
10 replies
Seller_rI7BZIczK8iAC
someone from AMZ has made a mistake - my company's name has not been written correctly, in my account info.
OK, Amazon DOES make mistakes but they have no access to your settings, YOU did make this mistake.
How do you know that they will deactivate your account? Certainly you received a message telling you this. copy and paste it here for further advice.
CR_Amazon
Hello there @Seller_sbTOjfwf4NBYn
My name is CR. I had a chance to take a quick look at your account and see that this has been forwarded to the appropriate team via case #15690652061 which is still pending.
Please do not create any new cases for the same issue as this will cause delays in response and support. Please continue to follow along in the above case where and update will be provided to you.
CR_Amazon
