FBM BUYBOX ELIGIBILITY ISSUES
Dear AMAZON,
On all fbm listings buybox eligibility is NO how can i make sales etc. . kindly help me regarding this issue
I have lost buy-box eligibility for more than 100% of my FBM listings even account metrics and health is ok . I contacted seller partner support and they are saying I need to improve my matrix. I do not know how much improvement I need when my account health is in a great condition. on all fbm listings buybox eligibility is NO how can i make sales etc . kindly help me regarding this issue
I have tried every possible means to get some answer from seller support but no success.
Please assist me in this regard.
FBM BUYBOX ELIGIBILITY ISSUES
Dear AMAZON,
On all fbm listings buybox eligibility is NO how can i make sales etc. . kindly help me regarding this issue
I have lost buy-box eligibility for more than 100% of my FBM listings even account metrics and health is ok . I contacted seller partner support and they are saying I need to improve my matrix. I do not know how much improvement I need when my account health is in a great condition. on all fbm listings buybox eligibility is NO how can i make sales etc . kindly help me regarding this issue
I have tried every possible means to get some answer from seller support but no success.
Please assist me in this regard.
1 reply
Connor_Amazon
Hi @Seller_CAOZjsCwvKDEJ
Connor from Amazon here, thanks for reaching out.
I do see that your account is currently deactivated and you need to provide some personal information to support before you can be reactivated.
Please go to your global dashboard and click on the reactive account link, form there follow the prompt on the next page.
Best,
Connor
