Product Title
Dear Amazon Team,
Why can't I change my product title right now? Currently, I have 3 AISNs that are being forcefully changed to other titles by Amazon, which is causing me to have a high rate of returns, I consulted with seller support and they said that the control of my titles is with the relevant team and they tried to apply for a change but they could not succeed in doing so either.
Currently they forwarded the case to the relevant team, it's been more than 24 hours now and I still haven't gotten any reply, what can I do to get my title changed successfully?
Thank you
Case ID: 17804359211
Product Title
Dear Amazon Team,
Why can't I change my product title right now? Currently, I have 3 AISNs that are being forcefully changed to other titles by Amazon, which is causing me to have a high rate of returns, I consulted with seller support and they said that the control of my titles is with the relevant team and they tried to apply for a change but they could not succeed in doing so either.
Currently they forwarded the case to the relevant team, it's been more than 24 hours now and I still haven't gotten any reply, what can I do to get my title changed successfully?
Thank you
Case ID: 17804359211
4 replies
Seller_rI7BZIczK8iAC
Is this YOUR brand? What is the ASIN?
.... that's nothing in Amazon time .....
Manny_Amazon
Hello @Seller_2SeJxlBxE3bhZ,
Thanks for posting here. I've reviewed the details of this request and see that case 17804359211 is currently open with Seller Support who is actively looking into the issue and is providing updates.
Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny
