Wrong images showing and we are unable to overwrite even we are the brand owner
Currently our product images are displayed incorrectly.
We are the brand owner, and we had tried to overwrite the images from Seller Central and Vendor Central, the images just show a green tick next to them but it is not reflecting in live.
For example, ASIN B0C8M8KNV1 & ASIN B0C8C3JF9X have the same image but they are a different thing.
We have been raising case several time from Vendor Central or from Seller Central but of no help at all. The team is just sending a same without reading the full case.
Does anyone have advice on how to solve this issue? It happens to multiple ASINs and not only a few.
Wrong images showing and we are unable to overwrite even we are the brand owner
Currently our product images are displayed incorrectly.
We are the brand owner, and we had tried to overwrite the images from Seller Central and Vendor Central, the images just show a green tick next to them but it is not reflecting in live.
For example, ASIN B0C8M8KNV1 & ASIN B0C8C3JF9X have the same image but they are a different thing.
We have been raising case several time from Vendor Central or from Seller Central but of no help at all. The team is just sending a same without reading the full case.
Does anyone have advice on how to solve this issue? It happens to multiple ASINs and not only a few.
1 reply
Seller_bXVDJHUwykySG
Sometime competitor purposely upload wrong or irrelevant image. The listing is practically ruin.
