Fraudulent product reviews removed -- kudos to Amazon for this!
Well, I've never seen this email before.
Credit where credit is due - bravo Amazon for finding bad actors and removing their bad actions.
There are many things that can be improved, and we read and write about them here, but I think acknowledging what is going right is worth noting.
Well done, Amazon.
Hello,
This is to notify you that Amazon has taken an action to remove from your listings product reviews that were associated with buyers who have violated Amazon’s policies. To offer better protection for your business, Amazon has launched an automated process to suppress product reviews associated with such buyers.
As a result, we removed 2 review(s) on your products that were associated with these buyers from 2023-11-19 to 2023-11-25 in US marketplace. Here is more information on the top ASINs where we removed reviews and ratings:
Fraudulent product reviews removed -- kudos to Amazon for this!
Well, I've never seen this email before.
Credit where credit is due - bravo Amazon for finding bad actors and removing their bad actions.
There are many things that can be improved, and we read and write about them here, but I think acknowledging what is going right is worth noting.
Well done, Amazon.
Hello,
This is to notify you that Amazon has taken an action to remove from your listings product reviews that were associated with buyers who have violated Amazon’s policies. To offer better protection for your business, Amazon has launched an automated process to suppress product reviews associated with such buyers.
As a result, we removed 2 review(s) on your products that were associated with these buyers from 2023-11-19 to 2023-11-25 in US marketplace. Here is more information on the top ASINs where we removed reviews and ratings:
2 replies
Seller_vSOOwekJLU6c0
I would argue that being surprised that Amazon did something that should be done on a normal basis does not warrant kudos.
Giving Amazon kudos gives the perception that positive actions are being applied to remove bad actors. This can lead someone to think that, eventually, Amazon will remove all of the fake reviews. Thats great that your situation was resolved...but a very large fake review problem remains that Amazon will not resolve and rationalize that they are "working on it".
Tatiana_Amazon
Hi @Seller_8uc0P1EJEs5cJ,
I'm glad that our reviews team's efforts to identify false and abusive reviews has positively impacted you! We appreciate you sharing this kudos on the forums and I will be sure to pass the sentiment along to the reviews team.
Tatiana