Credit card cvv issue
Hi,
Recently, my UAE marketplace account has been deactivated, and I need to add my credit card details in the charge method for Amazon to verify my account. However, the problem arises when I try to add credit card details in the UAE marketplace under the charge method – it doesn't provide an option to enter the CVV code. Consequently, the transaction is being declined by my bank.
On the other hand, when I attempt to add a credit card in the USA marketplace account under the charge method, it does provide an option to enter the CVV code, and the transaction proceeds smoothly, being accepted by my bank.
Can anyone help me understand why there is no CVV option in the UAE marketplace seller central account? Without it, my credit card won't be accepted, and I won't be able to reactivate my account.
Credit card cvv issue
Hi,
Recently, my UAE marketplace account has been deactivated, and I need to add my credit card details in the charge method for Amazon to verify my account. However, the problem arises when I try to add credit card details in the UAE marketplace under the charge method – it doesn't provide an option to enter the CVV code. Consequently, the transaction is being declined by my bank.
On the other hand, when I attempt to add a credit card in the USA marketplace account under the charge method, it does provide an option to enter the CVV code, and the transaction proceeds smoothly, being accepted by my bank.
Can anyone help me understand why there is no CVV option in the UAE marketplace seller central account? Without it, my credit card won't be accepted, and I won't be able to reactivate my account.
8 replies
CR_Amazon
@Seller_WyD6ldudu5MRF
Hello there my name is CR. You are posting here in the US forums. You may wish to change the forum you are posting in by selecting the drop down in the top right hand corner of the forums page where you may get additional support.
In the meantime, have you opened up a case with Seller Support to see if they can provide you with some guidance on what you are hoping to accomplish? That would be my recommended next best step. Simply follow the hyperlink above to get started.
CR_Amazon
