downgrade business to Individual account
I have followed the instructions 5 times previously, to fill out a SAS Contact Us form to contact my account manager.
SAS Contact Us
NO ONE HAS CONTACTED ME - PLEASE HELP - [Moderator Edit: removed personal information] I have not sold anything since September and I NEED to switch from a BUSINESS account to an INDIVIDUAL account.
I don't understand why they can't just get me a phone# or email to my account manager - this matter is URGENT
Can anyone lead me in the right direction?
Lisa
Dillon Distributors, LLC
[Moderator Edit: removed personal information]
6 replies
Seller_rI7BZIczK8iAC
Seller support cannot downgrade your account, YOU have to do this. Downgrade from professional (NOT "BUSINESS") selling plan to individual selling plan. Write these keywords in the search bar in seller central and a help page will show up and explain.
Seller_AXC06kcsKI1qG
Follow the instructions here:
https://sellercentral.amazon.com/help/hub/reference/G201710030
Cooper_Amazon
Good Evening @Seller_0UXcP62om7Fm6, I have escalated your case to one of our internal teams to review. They should get back to us within the next few business days. In the mean time, can you please remove the phone number from the Seller Forums to protect your privacy? I am linking the forums guidelines for reference. Hope you have a good weekend and I will follow up with you soon. Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Dillon_Distibutors, it looks like you have requested to close your selling account on January 6th, 2024.
Note: If you choose to close your account, Amazon can't reactivate or reinstate closed accounts. Therefore, if you want to sell on Amazon in the future, you have to sign up again here.
Please feel free to reach out to us if you have any further questions or concerns regarding your account. Have a wonderful rest of your Wednesday! Sincerely, Cooper_Amazon
