How to Close a Suspended Account with Inventory
I am trying to close my suspended account that has been suspended for 18 months. I have been trying to close it for 5 months. I cannot close it because I have inventory, and I cannot remove the inventory because the account is suspended. I have provided all of the information for the account, there is no further information to provided.
I keep getting charged every month for fees. When I submit inquires to "Amazon Seller Support", they refer to "Seller Performance Team" because the Seller Performance Team deactivated my account and does not respond to my requests to close the account. How do I close my account?
How to Close a Suspended Account with Inventory
I am trying to close my suspended account that has been suspended for 18 months. I have been trying to close it for 5 months. I cannot close it because I have inventory, and I cannot remove the inventory because the account is suspended. I have provided all of the information for the account, there is no further information to provided.
I keep getting charged every month for fees. When I submit inquires to "Amazon Seller Support", they refer to "Seller Performance Team" because the Seller Performance Team deactivated my account and does not respond to my requests to close the account. How do I close my account?
2 replies
Seller_MyXY4Myx9zVcR
An Amazon account has to be in good standing in order to be closed.
Connor_Amazon
Hi @Seller_1DQzynNgWzZlS
Connor from Amazon here, thank you for reaching out to us. I understand your frustration.
As @Seller_MyXY4Myx9zVcRmentioned, your account has to be in good standing in order for you to close it.
I do see that your inventory will be disposed in about 15 days as there was an e-mail from seller support on May 15th, stating the inventory is under review for being unsuitable ; if you did not file an appeal then it would be disposed. Once all inventory is disposed you can close the account.
Also, If you could please provide me with any seller support case IDs so that I can review on my end so that I can see if we can assist in another way I will greatly appreciate it.
Thank you,
Connor
