Seller Central account is in inactive state
My Seller Central account is in an inactive state. I can't even access the Seller Central Help section. Reactivating the account requires adding new credit card details. I want to know the reason for the inactive state of my account. Can you guys help me? I want to know the reason and I'm wondering why I can't even access the "Help" feature.
Seller Central account is in inactive state
My Seller Central account is in an inactive state. I can't even access the Seller Central Help section. Reactivating the account requires adding new credit card details. I want to know the reason for the inactive state of my account. Can you guys help me? I want to know the reason and I'm wondering why I can't even access the "Help" feature.
2 replies
Atlas_Amazon
Hello @Seller_dq09JbfIVdQlr
Thank you for the information provided regarding the issues with your account. I understand that you are having issues in accessing the information on seller central. We would recommend checking the account information page and the performance notifications to determine the issue impacting the account.
There may be specific information or details that are being requested that you will need to provide. Additionally, if there is a request for a new card to be added to the account, you will want to proceed as our team will need a valid card on file.
Please continue to refer to this thread with any additional information or questions that you may have regarding the issue.
Best,
Atlas
Seller_dq09JbfIVdQlr
Thank you. When reactivating the account they required to add new credit card details? Can't we submit the existing credit card details?
