PSA for other sellers regarding ODTR
tl;dr - make sure to change your shipping settings to account for "SSA"
I thought i had 'enrolled' into ODTR protection by enabling AHT. Apparently not, i needed to go into my shipping settings as well and change some stuff on SSA. All of our labels had said "ODTR Protected" and thought we were good. but apparently not.
imo - not very intuitive UX Amazon..
PSA for other sellers regarding ODTR
tl;dr - make sure to change your shipping settings to account for "SSA"
I thought i had 'enrolled' into ODTR protection by enabling AHT. Apparently not, i needed to go into my shipping settings as well and change some stuff on SSA. All of our labels had said "ODTR Protected" and thought we were good. but apparently not.
imo - not very intuitive UX Amazon..
4 replies
Seller_EkbLZUYSpmJEy
OTDR Protection =
- AHT Enabled
- SSA Enabled - Standard orders only (Economy, Expedited, 2 Day, 1 Day and Same Day orders are NOT covered under OTDR)
- Purchase labels through Amazon Buy Shipping
Seller_EkbLZUYSpmJEy
The badge showing the protection can be more of an advertisement and not a symbol of protection. When you hover over the badge, you will see this ...
Notice that it says "If you used" ... so if you didn't use, then you do not have those protections.
