Recurring System Error Message
We know there have been previous posts that mentioned receiving the "System Error - Please try again in 15 minutes" message when attempting to process a return, but none appeared to have a resolution. We have a current return request that requires a label, and since Monday when we've tried to process it we've been received this error message. The return request must be authorized within 48 hours, and we want the label processed properly (not automatically by Amazon). We've tried using different computers, browsers, clearing cookies, etc., and we keep getting the error message. Any suggestions, or can any mods help please?
Recurring System Error Message
We know there have been previous posts that mentioned receiving the "System Error - Please try again in 15 minutes" message when attempting to process a return, but none appeared to have a resolution. We have a current return request that requires a label, and since Monday when we've tried to process it we've been received this error message. The return request must be authorized within 48 hours, and we want the label processed properly (not automatically by Amazon). We've tried using different computers, browsers, clearing cookies, etc., and we keep getting the error message. Any suggestions, or can any mods help please?
1 reply
Joey_Amazon
Hey @Seller_BvWbKPdVkSXdc,
Thank you for posting here at the Seller Forums.
The first step here would be to file a case with Seller Support. Be sure to share all details.
If the Case ID gets resolved with out addressing the issue, please post the Case ID here.
