amazon potential high price error
My listing is deactivated because of potential high pricing error. I have contacted seller support number of times they cannot tell why that is happening and just advised to change the the list price, its pain, nothing is getting resolved and I have my shipment arriving soon. I cannot decrease the price than cost of the product. It is troublesome for customers now they cannot buy on amazon
amazon potential high price error
My listing is deactivated because of potential high pricing error. I have contacted seller support number of times they cannot tell why that is happening and just advised to change the the list price, its pain, nothing is getting resolved and I have my shipment arriving soon. I cannot decrease the price than cost of the product. It is troublesome for customers now they cannot buy on amazon
3 replies
Stevie_Amazon
Hi there @Seller_ECHRDty2V1J0A,
I do apologize for the time it has taken for the moderating team and I to engage here. I greatly appreciate your patience!
I understand you currently have a listing that has been deactivated due to a potential high pricing error.
Amazon's Marketplace Fair Pricing policy has been established in order to maintain attainable, low prices for all customers. Amazon regularly monitors the prices of items on our stores, including shipping costs, and compares them with other prices available to our customers.
Depending on the exact message you are receiving, you will need to take action in order to relist the impacted product.
There is also a pricing health page which shows a number of great options and best practices for you to utilize. This page shows:
- All offers currently ineligible to be a Featured Offer on the product detail page because they are not priced competitively compared to other retailers outside of Amazon (the Competitive External Price) or they are priced significantly higher than recent prices observed in Amazon's store or outside. To become eligible for Featured Offer:
- When offers are not competitive, consider setting your offer's total price (price + shipping) at or below the Competitive External Price.
- When offers are priced higher than recent prices, consider setting your offer’s total price (price + shipping) in line with the reference prices.
- Or, consider enrolling in Automate Pricing, which helps you stay price competitive by automatically adjusting your prices within the parameters you set in real time.
- Offers currently eligible to be the Featured Offer and priced within 5% of the Featured Offer price. You can improve your chances of being the Featured Offer by considering setting your offer’s total price (price + shipping) so that it matches or is lower than the current Featured Offer price.
There is also a chance for you to automate pricing for items if need be.
Feel free to visit these resources and let us know if you still need assistance, as the Forums community and I are here to support you.
All the best,
Stevie
