Product received in FC but the pieces not added to inventory
We sent the product from México with ID FBA18FJDZNVH, 68Q2GV6N, 6 units, and it was received in the Fullfilment center, but the units were not added to my inventory. I sent pfoof the the merchindise was received in the FC by DHL and the proof of ownership of the product.
The answer was that the shipment was closed and that was it.
Now Amazon does not answer the inquiries, to the ticket id? so now? what do I do?
Product received in FC but the pieces not added to inventory
We sent the product from México with ID FBA18FJDZNVH, 68Q2GV6N, 6 units, and it was received in the Fullfilment center, but the units were not added to my inventory. I sent pfoof the the merchindise was received in the FC by DHL and the proof of ownership of the product.
The answer was that the shipment was closed and that was it.
Now Amazon does not answer the inquiries, to the ticket id? so now? what do I do?
2 replies
Seller_YdQCHxA1Y4rBr
Obviously Amazon does not have interest in providing help to sellers
Bryce_Amazon
Greetings,
Apologies for the delayed response as our team worked to review your thread here.
The answer was that the shipment was closed and that was it.
Do you have the most recent Seller Support case number for this issue? I would like to review the details and determine if there are options to escalate.
- Bryce
