Amazon Community Manager please help
Amazon Community Manager can you please review this feedback and see if you can remove it? Amazon denied request to remove at the same exact time I submited feedback for removal review.
Buyer's feedback:
this is a piece of cr** both the seller and amazon lied sdaying they email me a address to send in but it did not came. amazon refuse to even listern to me and enored me and the da**ed con artist seller refuse to refund my money and saying amazon send me address through spam i did'nt see it
PS Amazon didn't allow me to post original feedback from buyer due to following reason:
This post contains inappropriate language.
I have updated the buyers feedback since Amazon confirms the feedback to be profanity.
Amazon Community Manager please help
Amazon Community Manager can you please review this feedback and see if you can remove it? Amazon denied request to remove at the same exact time I submited feedback for removal review.
Buyer's feedback:
this is a piece of cr** both the seller and amazon lied sdaying they email me a address to send in but it did not came. amazon refuse to even listern to me and enored me and the da**ed con artist seller refuse to refund my money and saying amazon send me address through spam i did'nt see it
PS Amazon didn't allow me to post original feedback from buyer due to following reason:
This post contains inappropriate language.
I have updated the buyers feedback since Amazon confirms the feedback to be profanity.
11 replies
Danny_Amazon
Hello @Seller_ICERZ0Dhw7HKr- and thank you for seeking some assistance here on the forums. I apologize that the forums cannot operate as an urgent support channel, but know you do have the ability to create a case with our seller support team at any time.
Should you require assistance in reviewing feedback suspected to depart from Amazon's guidelines, please share the associated Order ID or case ID after first requesting the removal, which it sounds like you may have already completed.
I will note that the if the word in question was identified as potential profanity by the forum's platform, it may be viewed differently by our team who reviews seller feedback or customer reviews, and does not guarantee the removal of the feedback.
Thanks in advance.