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Seller_sIuI4n1497Evt

Where's CSM Brand Review?

Has anyone ever had an experience, where csm asked for invoices for review and they don’t respond back?  CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not. They said I have seven days it’s been 48 hours and still no response.  I hope this isn’t a situation where they get with me on the last hour, and deny me and there’s nothing that can be done.

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Tags:Account Health, Product authenticity, Seller Support
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Seller_sIuI4n1497Evt

Where's CSM Brand Review?

Has anyone ever had an experience, where csm asked for invoices for review and they don’t respond back?  CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not. They said I have seven days it’s been 48 hours and still no response.  I hope this isn’t a situation where they get with me on the last hour, and deny me and there’s nothing that can be done.

Tags:Account Health, Product authenticity, Seller Support
00
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Atlas_Amazon

Hello @Seller_sIuI4n1497Evt

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Seller_sIuI4n1497Evt
CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not.
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Thank you for the information provided regarding the review that is ongoing with the brand you are attempting to list. Have you received any kind of follow up communication as of now? What day exactly did you submit the information?

I have gone ahead and engaged another community manager to further review this situation. If you have any messaging or case details that you would like to have reviewed, we do encourage you to provide this information on this thread below.

Best,

Atlas

01
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Seller_sIuI4n1497Evt

Where's CSM Brand Review?

Has anyone ever had an experience, where csm asked for invoices for review and they don’t respond back?  CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not. They said I have seven days it’s been 48 hours and still no response.  I hope this isn’t a situation where they get with me on the last hour, and deny me and there’s nothing that can be done.

47 views
1 reply
Tags:Account Health, Product authenticity, Seller Support
00
Reply
user profile
Seller_sIuI4n1497Evt

Where's CSM Brand Review?

Has anyone ever had an experience, where csm asked for invoices for review and they don’t respond back?  CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not. They said I have seven days it’s been 48 hours and still no response.  I hope this isn’t a situation where they get with me on the last hour, and deny me and there’s nothing that can be done.

Tags:Account Health, Product authenticity, Seller Support
00
47 views
1 reply
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Where's CSM Brand Review?

by Seller_sIuI4n1497Evt

Has anyone ever had an experience, where csm asked for invoices for review and they don’t respond back?  CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not. They said I have seven days it’s been 48 hours and still no response.  I hope this isn’t a situation where they get with me on the last hour, and deny me and there’s nothing that can be done.

Tags:Account Health, Product authenticity, Seller Support
00
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Atlas_Amazon

Hello @Seller_sIuI4n1497Evt

user profile
Seller_sIuI4n1497Evt
CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not.
View post

Thank you for the information provided regarding the review that is ongoing with the brand you are attempting to list. Have you received any kind of follow up communication as of now? What day exactly did you submit the information?

I have gone ahead and engaged another community manager to further review this situation. If you have any messaging or case details that you would like to have reviewed, we do encourage you to provide this information on this thread below.

Best,

Atlas

01
Follow this discussion to be notified of new activity
user profile
Atlas_Amazon

Hello @Seller_sIuI4n1497Evt

user profile
Seller_sIuI4n1497Evt
CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not.
View post

Thank you for the information provided regarding the review that is ongoing with the brand you are attempting to list. Have you received any kind of follow up communication as of now? What day exactly did you submit the information?

I have gone ahead and engaged another community manager to further review this situation. If you have any messaging or case details that you would like to have reviewed, we do encourage you to provide this information on this thread below.

Best,

Atlas

01
user profile
Atlas_Amazon

Hello @Seller_sIuI4n1497Evt

user profile
Seller_sIuI4n1497Evt
CSM asked for proof of purchase, I sent in the documents they ask for same day.  I just was to know if they are accepting them or not.
View post

Thank you for the information provided regarding the review that is ongoing with the brand you are attempting to list. Have you received any kind of follow up communication as of now? What day exactly did you submit the information?

I have gone ahead and engaged another community manager to further review this situation. If you have any messaging or case details that you would like to have reviewed, we do encourage you to provide this information on this thread below.

Best,

Atlas

01
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