false and libellous assertions that my product contains "prescription only medicications"
hello,
My account was deactivated in error, because "This product has been identified as XYZ, a prescription only medication."
inventory of different product removed (90 days irregular status of account with no sales) in error.
My product or even this "XYZ" is not a medicine in US (FDA opinion). You can find drugs by searching in FDA database .accessdata.fda.gov/scripts/cder/daf/
I provide all evidence that my product is dietary supplement:
- manufacturer invoice of dietary supplement, statement of manufacturer with GMP and ISO certificate
- FDA Import Inquiry opinion that if I would lie to import my product will be under dietary supplement procedure
- Free sale/ health certificate of dietary supplement
- link to manufacturer website, wikipedia website... FDA wbsite proof that my product is not any medicine
I even proof that product XYZ that they believe is "prescription only medicications" is not a medicine in US- FDA opinion.
They ask me for NDC- this is for drugs only, not for dietary supplements, I got opinion from FDA that my product dont need NDC.
What evidence Amaon specialists will accept?
They never say nothing about evidence, only "we need more information" SIC.
false and libellous assertions that my product contains "prescription only medicications"
hello,
My account was deactivated in error, because "This product has been identified as XYZ, a prescription only medication."
inventory of different product removed (90 days irregular status of account with no sales) in error.
My product or even this "XYZ" is not a medicine in US (FDA opinion). You can find drugs by searching in FDA database .accessdata.fda.gov/scripts/cder/daf/
I provide all evidence that my product is dietary supplement:
- manufacturer invoice of dietary supplement, statement of manufacturer with GMP and ISO certificate
- FDA Import Inquiry opinion that if I would lie to import my product will be under dietary supplement procedure
- Free sale/ health certificate of dietary supplement
- link to manufacturer website, wikipedia website... FDA wbsite proof that my product is not any medicine
I even proof that product XYZ that they believe is "prescription only medicications" is not a medicine in US- FDA opinion.
They ask me for NDC- this is for drugs only, not for dietary supplements, I got opinion from FDA that my product dont need NDC.
What evidence Amaon specialists will accept?
They never say nothing about evidence, only "we need more information" SIC.
0 replies
Rose_Amazon
Hi @FVG_dietary_supp_440
Thanks for the post and hope you had a good weekend. Can you share the case id that you opened with Seller Support.
Thanks in advance.
Rose_Amazon