Amazon has been charging me for Mexico Subscription fees
Amazon has been charging me subscription fees for an unknown amount of time. The charges appear recently, and it's over $400. I never signed up or wanted to sell in the Mexico marketplace. I had the same issue last year, and with the advice of Seller Central associates, I inactivated my Mexico account. Again, I am being charged monthly and they say, that putting the account as inactive is not enough, I had to go to the account and delete all the listings that I never knew they were existed, one by one to avoid further charges. I already paid off the charges once last year, and again the charges appeared on my account and I am not looking to pay it. Please, help me to avoid and wave the charges.
Amazon has been charging me for Mexico Subscription fees
Amazon has been charging me subscription fees for an unknown amount of time. The charges appear recently, and it's over $400. I never signed up or wanted to sell in the Mexico marketplace. I had the same issue last year, and with the advice of Seller Central associates, I inactivated my Mexico account. Again, I am being charged monthly and they say, that putting the account as inactive is not enough, I had to go to the account and delete all the listings that I never knew they were existed, one by one to avoid further charges. I already paid off the charges once last year, and again the charges appeared on my account and I am not looking to pay it. Please, help me to avoid and wave the charges.
0 replies
Seller_kNAboD6kRgVt7
The account is Unified North America. It includes USA, Canada and Mexico. You do not sign up for them separately. While on the Mexico platform, go into your account settings and mark this ON VACATION. Then yes, you should delete any listings there as well. You are paying $39.99 US for all three, there will be no monetary change. Amazon has been known to do things to an account you are not aware of, check back occasionally and make sure the Mexico platform stays On Vacation.
Seller_nRFmxiQg4EGrw
You don't have to delete the listings one-by-one; go to Manage All Inventory, click on the check box next to "Status" at the top of the leftmost column, then select from the drop-down menu "Delete Products and Listings".
Obviously, double (and maybe triple) check that you are on the Mexico site when you do this.
Cooper_Amazon
Good Evening @Seller_9eipuf3vha6uv, it looks like you were able to get some support from our seasoned sellers here on the forums about Mexico subscription fees.
If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
I wanted to share some additional resources just in case:
How can I unsubscribe from selling in Mexico or Canada?
I have seen some of our senior seller's like @Medic provide some guidance on this question throughout the forums -->HERE<--
How to change from professional to individual account in USA?
-->THIS<-- Seller Central help page outlines how to switch to an individual selling plan.
Please let us know if we can further assist you or you may always contact Selling Partner Support with inquiries at anytime. Have a wonderful rest of the week. ~ Cooper_Amazon
