I cannot make changes to my listing

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Seller_m6cTNrL4jYshx

I cannot make changes to my listing

My parent asin has three variants. In the parent the name of the product describes it correctly, but in each of the variants it does not. When I modify it, it changes it in only one of the variants and not in the others, affecting the visibility of the product. At the same time, I started a case related to visibility of offers with number 15877384541 on 08/21/2024 which was not resolved and in assistance they told me that I have to wait for the resolution of that case to be able to make the other changes. I don't know what's going on, but they don't solve any problem for me and they're putting obstacles in my way. I thought about deleting the listing and putting together a new one. Do you see this as a viable option? I am subscribed to Vine, if I create a new listing what will happen to that? I thank whoever can help me

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Tags:ASIN, Buy Box
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Michelle_Amazon

Hello @Seller_m6cTNrL4jYshx,

I see that they resolved your case 4 days ago, do you still need help?

Thanks,

Michelle

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