why I have no Violations,it still says I need to reactivate your account?
and I also receive a email it said :Hello,
We have successfully completed verifying your identity. If your account was impacted due to pending identity verification, we have reactivated your account. If you have any funds in your account, these funds are now available. We appreciate your efforts in supporting this verification process.
Thank you for choosing to sell in Amazon’s store, and we look forward to our continued partnership.
why I have no Violations,it still says I need to reactivate your account?
and I also receive a email it said :Hello,
We have successfully completed verifying your identity. If your account was impacted due to pending identity verification, we have reactivated your account. If you have any funds in your account, these funds are now available. We appreciate your efforts in supporting this verification process.
Thank you for choosing to sell in Amazon’s store, and we look forward to our continued partnership.
0 replies
Connor_Amazon
Hi @Seller_xVtPJpdZm2aSz
Connor from Amazon here, thanks for reaching out.
If you make any account changes, for example such as your address, email or phone number our system will trigger a verification check.
In your situation I see that your address is unverified and this is why you got that e-mail. To reinstate your account, go to this page:
https://sellercentral.amazon.com/global-dashboard/business-information
then select Business Address and Phone Number.
From there select your business address, keep in mind that may trigger a post card verification which can take 5-7 business days to arrive (you will get a field with a code to enter). When you get the card you will enter the code there and you will be reactivated.
Hope this helps,
Connor
