I keep getting UPS 3 Day select for orders that are suppose to go USPS Ground Advanatage
I am getting orders orders that's are being forced to ship UPS 3 days select when the shipping template is set fro USPS Ground Advantage. On the order page it is displayed the Shipping Service used to calculate Delivery Promise is USPS Ground Advantage (less than 1lb)
This is happening on and off. Also happens for template set for USPS Priority ail and I am forced to use UPS or Fedex 2day
I keep getting UPS 3 Day select for orders that are suppose to go USPS Ground Advanatage
I am getting orders orders that's are being forced to ship UPS 3 days select when the shipping template is set fro USPS Ground Advantage. On the order page it is displayed the Shipping Service used to calculate Delivery Promise is USPS Ground Advantage (less than 1lb)
This is happening on and off. Also happens for template set for USPS Priority ail and I am forced to use UPS or Fedex 2day
0 replies
Seller_roNdLQpqbVoOH
No, you are not "forced" to do that.
Buy your postage elsewhere.
Amazon's INR-claims coverage when ABS is used is spotty and unreliable enough that that does not factor into the equation in my world.
Seller_DdmPiA1p1S2Wu
Yes, this is a known bug in Amazon. They will calculate with a certain shipping service, and then say that the shipping service they said would arrive on time won't, and so you have to use these other more expensive shipping services. I have reported this to Amazon, but they never fix it.
KJ_Amazon
Hello @Seller_aEzr9PjpfpuxN. Have you filed any support cases with specific details about these orders? If so, please share the Case IDs so I can ask our partner teams to review the details.
In any of these cases are there delays between when the orders are placed and when you attempt to purchase shipping?