Customer Support Chat rep just left the chat conversation cause she couldn't answer my question

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Seller_wuog1uJJTSI57

Customer Support Chat rep just left the chat conversation cause she couldn't answer my question

Customer Support Chat rep just left the chat conversation cause she couldn't answer my question

i needed help locating the current account info, like the actual name, not display name or tax info, but the legal account nam as i have to get ready for a video interview.

amazon csr at its best.

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Micah_Amazon

Hello @Seller_wuog1uJJTSI57,

Thank you for sharing this post. My apologies on the frustration that this interaction has caused. I will be able to help assist. You can view and update your account information in Seller account information, available from Settings > Account info. You can access the following:

  • Your seller profile (display name, Storefront link, email address, phone number, and more)
  • Payment information (deposit methods, charge methods, invoiced order payment setting)
  • Business information (business address, legal entity, your merchant token, language for feed processing report, display name)
  • Shipping and returns information (return address, shipping settings, international returns providers, Buy Shipping preferences)
  • Tax information (tax information, VAT information)

To learn more about these and other features available in Seller account information, watch this Seller University video.

Please let me know if you have additional questions.

Cheers,

Micah

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