Reviews will not aggregate on legitimate family after 2 years with no help from Seller Support for our Family of American Flags made in the USA
The reviews of the child ASINs under parent ASIN B0D1GKPH3M are not aggregating
Seller Support keeps coming back with a vague response:
Please be informed that if we detect unusual review behavior for a product, we may place limits on reviews or the sharing of reviews for related products. We place limits on reviews to preserve trust in customer reviews.
There is no unusual behavior with this request, all products are legitimate variations of each other
This happened 2 years or so ago when a support representative made a change in brand registry and all of a sudden reviews are broken up and will not aggregate
This is unfair to us as there is no reason at all why our family cannot aggregate reviews
We've opened many cases including:
14708124271
14713074431
14724797671
14808974761
14817896011
15275259311
Can someone from forums support please take a bias for action and open up a ticket with a tech team to allow for reviews to aggregate?
please go to each variant in this listing and see that each have their own set of reviews but they should be aggregated:
https://www.amazon.com/dp/B084LY9LS4
This will allow for a better buying experience for the customer as well as us, the seller
@Glenn_Amazon
@Micah_Amazon
@Yokie_Amazon
@Atlas_Amazon
@Sonny_Amazon
@Bryce_Amazon
@Emet_Amazon
@Webb_Amazon
@Cooper_Amazon
@Danny_Amazon
Reviews will not aggregate on legitimate family after 2 years with no help from Seller Support for our Family of American Flags made in the USA
The reviews of the child ASINs under parent ASIN B0D1GKPH3M are not aggregating
Seller Support keeps coming back with a vague response:
Please be informed that if we detect unusual review behavior for a product, we may place limits on reviews or the sharing of reviews for related products. We place limits on reviews to preserve trust in customer reviews.
There is no unusual behavior with this request, all products are legitimate variations of each other
This happened 2 years or so ago when a support representative made a change in brand registry and all of a sudden reviews are broken up and will not aggregate
This is unfair to us as there is no reason at all why our family cannot aggregate reviews
We've opened many cases including:
14708124271
14713074431
14724797671
14808974761
14817896011
15275259311
Can someone from forums support please take a bias for action and open up a ticket with a tech team to allow for reviews to aggregate?
please go to each variant in this listing and see that each have their own set of reviews but they should be aggregated:
https://www.amazon.com/dp/B084LY9LS4
This will allow for a better buying experience for the customer as well as us, the seller
@Glenn_Amazon
@Micah_Amazon
@Yokie_Amazon
@Atlas_Amazon
@Sonny_Amazon
@Bryce_Amazon
@Emet_Amazon
@Webb_Amazon
@Cooper_Amazon
@Danny_Amazon
0 replies
Manny_Amazon
Hello @Seller_TG4PyQCakQfU1,
I'm sorry you've been having trouble with aggregating reviews under your parent ASINs. I've gone ahead and contacted our partner team to conduct a review of this issue. I'll follow up as soon as I hear back from them.
Have a great day in the meantime.
- Manny