Solar Eclipse Glasses Listing Still restricted Despite Getting approval from amazon Confirmation via email
Urgent Help Needed. If anyone has any tips, or if any Amazon employees see this post, please help
On March 2, we received approval to sell Solar Eclipse Glasses (Case ID: 14870418401) after submitting all necessary documentation and certifications. And on our end we don't see anything it is still showing as restricted
We took every precaution to ensure the quality and safety of our products by investing over $250k in purchasing glasses from a certified top manufacturer, Jaxy Optical Instruments. Additionally, we are proud to be recommended and approved by AAS.org as listed on their website under North American Importers and Dealers.
We are a small business that has invested everything into this venture. Time is of the essence as the window for selling these glasses effectively closes after April 8. We urge you to consider our situation and kindly request the permanent reinstatement of our listings, including the 5-pack and 10-pack variations.
Your prompt attention to this matter would be greatly appreciated. We are hopeful for positive news and a swift resolution.
Thank you for your time and consideration.
Solar Eclipse Glasses Listing Still restricted Despite Getting approval from amazon Confirmation via email
Urgent Help Needed. If anyone has any tips, or if any Amazon employees see this post, please help
On March 2, we received approval to sell Solar Eclipse Glasses (Case ID: 14870418401) after submitting all necessary documentation and certifications. And on our end we don't see anything it is still showing as restricted
We took every precaution to ensure the quality and safety of our products by investing over $250k in purchasing glasses from a certified top manufacturer, Jaxy Optical Instruments. Additionally, we are proud to be recommended and approved by AAS.org as listed on their website under North American Importers and Dealers.
We are a small business that has invested everything into this venture. Time is of the essence as the window for selling these glasses effectively closes after April 8. We urge you to consider our situation and kindly request the permanent reinstatement of our listings, including the 5-pack and 10-pack variations.
Your prompt attention to this matter would be greatly appreciated. We are hopeful for positive news and a swift resolution.
Thank you for your time and consideration.
6 replies
Cooper_Amazon
Good Evening @Seller_5V029ZscrFr0o,
I just reviewed CASE ID 14870418401 and it looks like out of the 4 ASINs you were requesting approval for 2 of them got approved and 2 didn't. (Also one of the ASIN's that got approved is suggesting a listing update to improve the quality of the listing. They are suggesting you could add the shape of the eyewear).
For the two ASINs that got denied, I am reaching out to one of our internal partner teams for review. They should get back to us within the next few business days. Have a good weekend.
Sincerely, Cooper_Amazon
Seller_uaFtKpy0wV5XP
Good Afternoon @Cooper_Amazon,
We are having a similar issue with our Solar Eclipse Glasses listing. I also used AAS Approved manufacturer Jaxy Optical Instruments, and submitted all required invoices and certifications.
We would greatly appreciate your help on this time sensitive issue.
CASE ID 15020239661
ASINS: B0CZ9QMQQ7 and B0CZ99Y86G
Thanks,
Sophia
Cooper_Amazon
Good Evening @Seller_uaFtKpy0wV5XP,
I see that you have a separate discussion -->HERE<-- regarding the approval process for Solar Eclipse Glasses. One of our Community Managers will be following up with you on your original discussion soon. Thank you for reaching out to us on the Amazon Seller Forums.
Have a good night. 😊
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_5V029ZscrFr0o, the team has approved your application to sell the 2 remaining ASINs. of Solar Eclipse products in the US Amazon Store. Since ASIN ending in CFZD and 24BK are still showing inactive, please follow these steps that support has provided:
- In the "Inventory" section of Seller Central, select "Manage Inventory."
- Search for the listing or offer in question, or select "Fix Stranded Inventory."
- Edit the inactive listing or offer by updating the product information.
- Select "Save and finish."
Once again these approvals were only for the US store. If you would like to sell on other stores (CA,MX, BR other) you will need to fill out separate selling applications. Please let us know if you have any questions regarding the reinstatement process of your two ASINs.
Have a marvelous rest of the week! Sincerely, Cooper_Amazon
