MOD NEEDED. URGENT. Amazon charged the wrong amount from the card. The balance didn't even zero afterwards.
I don't know how Amazon keeps finding ways to charge more from us every single time.
On Dec 8th, Amazon charged my card with an amount that's more than the negative balance. But they did not stop there. Even after charging my card, the balance was still negative. Meaning that it did not Zero out as it was supposed to. Please help. I have opened case #14442292491 but as usual, we sellers do not deserve to be answered by humans, so we remain stuck between transfers and automated replies.
MOD NEEDED. URGENT. Amazon charged the wrong amount from the card. The balance didn't even zero afterwards.
I don't know how Amazon keeps finding ways to charge more from us every single time.
On Dec 8th, Amazon charged my card with an amount that's more than the negative balance. But they did not stop there. Even after charging my card, the balance was still negative. Meaning that it did not Zero out as it was supposed to. Please help. I have opened case #14442292491 but as usual, we sellers do not deserve to be answered by humans, so we remain stuck between transfers and automated replies.
0 replies
Seller_0BrFfsz81YkIq
@CR_Amazon @Micah_Amazon @Quincy_Amazon @Atlas_Amazon @Sandy_Amazon @Steve_Amazon @Danika_Amazon @Bryce_Amazon @Yvett_Amzn @Jadore_Amazon @Cooper_Amazon @Michelle_Amazon please help!
Steve_Amazon
Hi @Seller_0BrFfsz81YkIq,
Steve from Amazon here, thank you for reaching out in the forums. I have reviewed case 14442292491 and see that Seller Support has engaged an internal team and that you will be contacted.
Can you advise if you have been contacted and if this issue is resolved for you?
Thanks,
Steve
