Question about B2B Custom Quotes
Question about custom quotes for B2B.
I recently submitted my private quote and put in a 5-day handling time. Today I received the order and Amazon says that the order needs to ship today, but I do not have enough stock to fulfill it immediately. I went back to confirm in the quote and it says Handling time 5 Days.
I set the longer handling time when offering the quote to ensure I could gather the stock required for the order. (really only needed 1-2 business days) but why would Amazon require us to give a handling time when quoting if they are not going to honor it? Seems like an unnecessary ping to metrics for late shipment. Seller support was not helpful.
@KJ_Amazon @Jameson_Amazon
Question about B2B Custom Quotes
Question about custom quotes for B2B.
I recently submitted my private quote and put in a 5-day handling time. Today I received the order and Amazon says that the order needs to ship today, but I do not have enough stock to fulfill it immediately. I went back to confirm in the quote and it says Handling time 5 Days.
I set the longer handling time when offering the quote to ensure I could gather the stock required for the order. (really only needed 1-2 business days) but why would Amazon require us to give a handling time when quoting if they are not going to honor it? Seems like an unnecessary ping to metrics for late shipment. Seller support was not helpful.
@KJ_Amazon @Jameson_Amazon
3 replies
Seller_OvL8C4BJWiuS9
Why would you accept the quote and bid on it if you couldn't fill it (whether the handling time was 1 or 10 days? And its Amazon, what would make you think they would follow anything? Also, what was the requested delivery date for the quote from the buyer? Is it soon?
