US-Food and Product Safety

We also encountered product safety and compliance issues.

Previously, when encountering this issue, Amazon would provide case or performance notifications. Then submit the relevant documents to Amazon for review within a certain deadline. If there are no issues with the file, it can be reviewed and approved.

However, this year, on May 22, 2025, for the same issue, Amazon directly issued a performance notification and removed the ASIN of the product. There is an appeal portal for account status. But unfortunately, the documents were submitted. Amazon directly replied that due to product safety issues, they will not review any documents.

That's really outrageous. Sellers are allowed to submit materials for appeal, but Amazon does not provide review documents directly. It's really terrible.