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Seller_w7CPEKsOpj7HW

Variation Main Photo

My main photo which is the one with the yellow highlight under it, in the attachment, does not show when looking at my listing on Amazon as a buyer. The photo I have circled in red comes up as the main photo when a buyer sees the listing.

Any ideas on how to change this?

img

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Seller_w7CPEKsOpj7HW

Variation Main Photo

My main photo which is the one with the yellow highlight under it, in the attachment, does not show when looking at my listing on Amazon as a buyer. The photo I have circled in red comes up as the main photo when a buyer sees the listing.

Any ideas on how to change this?

img

00
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Manny_Amazon
In reply to: Seller_w7CPEKsOpj7HW's post

Hello @Seller_w7CPEKsOpj7HW,

Thanks for posting to the Forums. As per the Image Manager page, uploading an image doesn’t guarantee that your image will be displayed on the detail page. We combine images from different sources to ensure that customers see the best images available. If your image is selected, it can take up to 72 hours for it to appear on the detail page. In this example, it may be that Amazon has determined the image in red to be more appropriate for the listing.

If you believe the current selection is incorrect, please open a case with Seller Support and request this update. You can share your case ID in this thread and I'll review to ensure it's being addressed appropriately.

Regards,

- Manny

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Seller_w7CPEKsOpj7HW

Variation Main Photo

My main photo which is the one with the yellow highlight under it, in the attachment, does not show when looking at my listing on Amazon as a buyer. The photo I have circled in red comes up as the main photo when a buyer sees the listing.

Any ideas on how to change this?

img

18 views
1 reply
00
Reply
user profile
Seller_w7CPEKsOpj7HW

Variation Main Photo

My main photo which is the one with the yellow highlight under it, in the attachment, does not show when looking at my listing on Amazon as a buyer. The photo I have circled in red comes up as the main photo when a buyer sees the listing.

Any ideas on how to change this?

img

00
18 views
1 reply
Reply
user profile

Variation Main Photo

by Seller_w7CPEKsOpj7HW

My main photo which is the one with the yellow highlight under it, in the attachment, does not show when looking at my listing on Amazon as a buyer. The photo I have circled in red comes up as the main photo when a buyer sees the listing.

Any ideas on how to change this?

img

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Manny_Amazon
In reply to: Seller_w7CPEKsOpj7HW's post

Hello @Seller_w7CPEKsOpj7HW,

Thanks for posting to the Forums. As per the Image Manager page, uploading an image doesn’t guarantee that your image will be displayed on the detail page. We combine images from different sources to ensure that customers see the best images available. If your image is selected, it can take up to 72 hours for it to appear on the detail page. In this example, it may be that Amazon has determined the image in red to be more appropriate for the listing.

If you believe the current selection is incorrect, please open a case with Seller Support and request this update. You can share your case ID in this thread and I'll review to ensure it's being addressed appropriately.

Regards,

- Manny

00
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user profile
Manny_Amazon
In reply to: Seller_w7CPEKsOpj7HW's post

Hello @Seller_w7CPEKsOpj7HW,

Thanks for posting to the Forums. As per the Image Manager page, uploading an image doesn’t guarantee that your image will be displayed on the detail page. We combine images from different sources to ensure that customers see the best images available. If your image is selected, it can take up to 72 hours for it to appear on the detail page. In this example, it may be that Amazon has determined the image in red to be more appropriate for the listing.

If you believe the current selection is incorrect, please open a case with Seller Support and request this update. You can share your case ID in this thread and I'll review to ensure it's being addressed appropriately.

Regards,

- Manny

00
user profile
Manny_Amazon
In reply to: Seller_w7CPEKsOpj7HW's post

Hello @Seller_w7CPEKsOpj7HW,

Thanks for posting to the Forums. As per the Image Manager page, uploading an image doesn’t guarantee that your image will be displayed on the detail page. We combine images from different sources to ensure that customers see the best images available. If your image is selected, it can take up to 72 hours for it to appear on the detail page. In this example, it may be that Amazon has determined the image in red to be more appropriate for the listing.

If you believe the current selection is incorrect, please open a case with Seller Support and request this update. You can share your case ID in this thread and I'll review to ensure it's being addressed appropriately.

Regards,

- Manny

00
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