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Seller_pxN9p9Jc5i9Kx

barcode cannot be scanned.

Hello. A few items I sent to Amazon FC warehouses were missing. The reason is that the barcode cannot be scanned. I have never experienced such a problem with any of my shipments so far. I told Amazon not to hold me responsible for such a problem, but I don't know if this is enough. What should I do? People who have experienced this please help me.

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Tags:Account Health, Account users, Materially different products, Seller Support
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Seller_pxN9p9Jc5i9Kx

barcode cannot be scanned.

Hello. A few items I sent to Amazon FC warehouses were missing. The reason is that the barcode cannot be scanned. I have never experienced such a problem with any of my shipments so far. I told Amazon not to hold me responsible for such a problem, but I don't know if this is enough. What should I do? People who have experienced this please help me.

Tags:Account Health, Account users, Materially different products, Seller Support
00
50 views
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Seller_nRFmxiQg4EGrw

I have heard from another seller (who no longer posts on the NSFE) that the new scanners that Amazon is switching to do a poor job with glossy labels. Since he had his FNSKU printed on the item, he had to revamp his packaging process (this is a big seller).

If your labels are glossy, try switching to a more matte finish label.

If that's not it, I have no idea.

10
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Topher_Amazon

Hi @Seller_pxN9p9Jc5i9Kx, is there any chance you have an open case with seller support on this issue I can look into?

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Seller_pxN9p9Jc5i9Kx

barcode cannot be scanned.

Hello. A few items I sent to Amazon FC warehouses were missing. The reason is that the barcode cannot be scanned. I have never experienced such a problem with any of my shipments so far. I told Amazon not to hold me responsible for such a problem, but I don't know if this is enough. What should I do? People who have experienced this please help me.

50 views
2 replies
Tags:Account Health, Account users, Materially different products, Seller Support
00
Reply
user profile
Seller_pxN9p9Jc5i9Kx

barcode cannot be scanned.

Hello. A few items I sent to Amazon FC warehouses were missing. The reason is that the barcode cannot be scanned. I have never experienced such a problem with any of my shipments so far. I told Amazon not to hold me responsible for such a problem, but I don't know if this is enough. What should I do? People who have experienced this please help me.

Tags:Account Health, Account users, Materially different products, Seller Support
00
50 views
2 replies
Reply
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barcode cannot be scanned.

by Seller_pxN9p9Jc5i9Kx

Hello. A few items I sent to Amazon FC warehouses were missing. The reason is that the barcode cannot be scanned. I have never experienced such a problem with any of my shipments so far. I told Amazon not to hold me responsible for such a problem, but I don't know if this is enough. What should I do? People who have experienced this please help me.

Tags:Account Health, Account users, Materially different products, Seller Support
00
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Seller_nRFmxiQg4EGrw

I have heard from another seller (who no longer posts on the NSFE) that the new scanners that Amazon is switching to do a poor job with glossy labels. Since he had his FNSKU printed on the item, he had to revamp his packaging process (this is a big seller).

If your labels are glossy, try switching to a more matte finish label.

If that's not it, I have no idea.

10
user profile
Topher_Amazon

Hi @Seller_pxN9p9Jc5i9Kx, is there any chance you have an open case with seller support on this issue I can look into?

00
Follow this discussion to be notified of new activity
user profile
Seller_nRFmxiQg4EGrw

I have heard from another seller (who no longer posts on the NSFE) that the new scanners that Amazon is switching to do a poor job with glossy labels. Since he had his FNSKU printed on the item, he had to revamp his packaging process (this is a big seller).

If your labels are glossy, try switching to a more matte finish label.

If that's not it, I have no idea.

10
user profile
Seller_nRFmxiQg4EGrw

I have heard from another seller (who no longer posts on the NSFE) that the new scanners that Amazon is switching to do a poor job with glossy labels. Since he had his FNSKU printed on the item, he had to revamp his packaging process (this is a big seller).

If your labels are glossy, try switching to a more matte finish label.

If that's not it, I have no idea.

10
Reply
user profile
Topher_Amazon

Hi @Seller_pxN9p9Jc5i9Kx, is there any chance you have an open case with seller support on this issue I can look into?

00
user profile
Topher_Amazon

Hi @Seller_pxN9p9Jc5i9Kx, is there any chance you have an open case with seller support on this issue I can look into?

00
Reply
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